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Motion detected no motion
I just set up our camera today. We have not put our son in the crib quite yet to sleep at night only naps for transition. However, all day, every time my AC kicked on it sent an alert that there was movement in the room. There is nothing moving nor anything in the camera view to move when it kicks on. Is this normal?…
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Why is my Nanit not detecting baby’s movements?
Our Nanit has no problem sending a notification when my husband or I are picking baby up/putting her in the crib. However, it does not detect any of her movements while she is sleeping. I adjusted the sensitivity (max sensitivity) & crib positioning without any luck. How can this be fixed?
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Motion not detected if straight after a previous motion.
Not what I expect from a premium baby monitor. A few times my baby is crying in distress because the nanit hasn’t notified me or sound or motion. It seems like the nanit picked up something recorded it and baby settled back, but then baby woke again and because it was too close to the last recording the nanit just ignored…
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Orb lights on camera
I’ve noticed my 15 month old has strange orb round lights moving around on camera since she’s been in crib around 7 months. I’ve cleaned camera, repositioned Nanit, consulted spiritual advisors and they said it’s not harming her. I’ve noticed activity more active when she struggles to sleep. Does anyone else catch…
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Set motion area drag box won’t appear
PLEASE CAN SOMEBODY HELP ME. My motion are drag box is not appearing, anybody had same issue?
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Camera Not Detection Motion and Disconnects
my camera has had issues of not detecting motions that it doesn’t notify us when our kid has left his bed (like wow safety issue). Our motion notification is set to just before high as I read putting it to high May make this happen so we’ve adjusted that. Our motion area box disappeared so I’m not sure if that’s the reason…
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Always awake
I’m hoping someone higher up can get in touch with me regarding this issues, and also and want to know if others have this problem as well. I have logged multiple request with support and always get a generic response. For the record I believe I have power cycled the Nanit and Router, reset the Nanit, and removed and…
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Not receiving motion alerts
whenever I go to pick up my baby or put him back I receive a motion alert but when he is moving around in the crib I don’t receive one. I only happened to wake up to hear him in the crib because I got a sound notification and I heard him with the audio on, otherwise I wouldn’t have been alerted that he was awake because…
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Activity (motion/ movement) not loading
How are people troubleshooting when activity/ motion detection history doesn’t load. I followed the troubleshooting prompts with the app with no solution.
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My baby just had a nap but Nanit didn't record anything
There was only motion noted when I walked into the room after he woke up. How do you tell the system that baby is asleep and in crib napping? Also there was some wiggling around and movement while he napped but that wasn't captured. Help!
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Basic subscription or position issue?
My nanit isn't detecting when I go get my baby out of his crib. Well it will say motion detected and but still indicate that he is sleeping even hours after he has gotten up. This problem started when turned his crib into a floor bed, it seems the crib area isn't correct but when I try to adjust it with crib area/parent…
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Feature Requests for Multiple Cameras
Hello! We recently purchased and have been using a second camera and would like to share some feature requests. 1) there are times (sickness, new bed, visiting family, etc.) where I would like to visually monitor my kid while also reading emails etc. Picture in Picture with sound would be great for these times! 2) We…