Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
no longer detecting baby in crib
I had to relocate my nanit camera high because my child was ripping the nanit off the wall and it no longer detects him in the crib. I no longer get time a sleep. I have adjusted the altered settings as well
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