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Dashboard Displaying "Awake" Status When Baby is Asleep
Hello,
I have a Nanit Pro + Floor Stand + Milestones plan. My baby is ~2.5 months old. I have an Android and my wife has iOS. My app's firmware version is 6.44.592.
For the past five days, the dashboard has been displaying an "awake" status when my baby is clearly asleep, resulting in incorrect "time asleep", "sleep efficiency", and "night summary" data. To troubleshoot this issue, I have taken the following steps: