I have been hung up on 3 times after waiting on hold for a very long time! Do we ever get to actually talk with someone after purchasing and getting dooped by this insanely expensive system that half the stuff is worthless!!? Sorry a bit frustrated. Can’t wait for a response
It worked for a couple of months and now all of a sudden the camera will not connect. I have had our WiFi checked and I’ve tried reconnecting tons of times. I have even had it switched to 2.4 ghz, still no luck. I need this camera to work now.
Google home integration happened a few months ago (which is awesome!) however, it seems that the video feed only works on the nest hub. I would like to see the video feed to work on the Android app as currently it will only show a black screen when the camera is on. Also I would like to see more interactions with the…
hello, can you please help me and see if I was being hacked? around 6:45pm EST, my son came into my room and told me that he heard birds chirping and it scared him. When I went into the room, there was no sound. is there a way you can check the logs of maybe someone doing that?
I have tried to email 3 times help@nanit.com and have called +1-866-696-2648 daily since November 20 and have gotten no response. What is the best way to contact customer service? I need to delete a profile on my account and no longer want a subscription tied to that profile.
The unit is brand new, but we were never prompt to the free 6 month trial while activating it. Anyone has any ideas? Thanks in advance!
my baby started pulling up do i lower his bed more or should i keep it on the second level ? he has only pulled up once in his crib but i don’t know if on the second is good or not.
I feel like I’m lucky to have been tossing and turning last night to unplug the Nanit right away, but I was in my bed when I heard my son’s Nanit Sound and Light turn off in the other room. It was plugged into the charger so I knew there wasn’t a reason for it to turn off. I checked the WiFi and it was a strong connection,…
My daughter take meds 6 times a day. I would love if you made a medicine feature on the activity tracker. I track all her bottles and bathroom but this would be so so helpful for me to track her medicine as well.
I just bought our second Nanit, the first must have been purchased before a monthly subscription was introduced. Upon adding the camera, any time I try to access it within the app I’m greeted with “One last step… activate camera”, which leads to the subscriptions page. I feel completely bait and switched here. What am I…
It looks like you're new here. Sign in or register to get started.
