nanit is on wall-mount. Was working well for 1.5 years and now microphone voice is so soft, neither my baby, husband or nanny can hear me. I tried disconnecting-reconnecting, rebooting the camera but to no avail. I cannot soothe my baby or talk to him from work when I’m on night shifts at the hospital and it’s affecting me…
Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
Please check your firmware releases for this BPFDoor signature and release a patch to address this attack vector.
Is anyone else experiencing disrupted sleep metrics from random flashing that happens? When we view the camera, it almost looks like a lightbulb or the flashlight is brightening then dimming, and it’s reporting it as motion detected. When we try this out when we’re in the room, there’s nothing discernible happening, so I…
I have Nanit pro. The Nanit app video stream does not work unless I’m on home WiFi. So i can’t watch video when away from home. It used to work fine until recently. There’s no WiFi only setting on.
Our Nanit has been working fine but a couple days ago, the WiFi button just got stuck and it hasn’t been able to connect to our network. I’ve tried different wall mounts and multi stands also. A quick internet search shows that this is apparently a known issue. Can we try to resolve as soon as possible at we are unable to…
I read that it was possible to use the nanit without a subscription, however, I don't seem to see a way to activate the app without paying for a plan. Can you help resolve this?
We weren't aware when buying your expensive product that you guys would also be forcing us to pay for a subscription just to use the Nanit camera. All we want to do is use the camera as a baby monitor, but it literally won't let us finish setting up without buying a plan. Looking at the Nanit site, it says that you don't…
I dont see an option for split screen on the Nanit Home. Is that possible? Feels crazy for that not to be an option.
Hello, I was switching from a Nanit camera with Flex Stand to the Floor Stand and accidentally added it as an additional camera/subscription rather than replacing it. I renamed the profile to "Delete Me", removed the camera I'm returning, and cancelled the trial Sleep subscription associated with it. Please help remove it…
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