Hi! I am pregnant with twins and working on my registry. Do we register for 2 of the nanit pro smart baby monitor with floor stands or do we just need an extra camera? Any advice would be helpful. Also- is there a way on the app to show both babies when they're in the crib (camera view side by side on app)? Thank you!
Hi! Does Nanit still offer the 12 month free insights subscription with purchase of the camera? Looking to purchase the camera, but not sure I want to purchase if it doesn't come with the year trial subscription anymore. Thanks!
Hello, We purchased a Nanit Pro Camera in Nov '22. No major issues until earlier today, when the camera would not turn on at all. Checked the power outlet with other devices, and also checked the Nanit camera itself on our travel stand, and still no lights/powering up. Attempted power cycling a few times, and also a hard…
split screen on iPhone stopped working, have two cameras and only one camera shows on when split screen, get the icon with plus sign. Other camera shows up but not both and never the first. If one is selected individually, no problem, can toggle from either one with no problem, only when split screen is selected that first…
Hello, we lost this piece during a recent move. & it is showing up as sold out on the site. How do we go about getting another one without having to buy the whole $100 kit?? We are only missing this piece.
I just started using my camera for no more than 3 hours to monitor my newborn. And the camera suddenly shuts down and it wont turn back on. I have the Nanit Pro wall mounted version. I tried power cycling it many times. And it still won’t turn on. Please assist.
Hello, I have been using Nanit insights for my new baby under my 1st baby's account. My Nanit insights has expired & now I want to move the camera & the insights under the new baby's name. BUT before I do so, I want to download all the Memories from my 1st baby's account before I detach the camera. If I renew the Nanit…
This is the third time the nightlight has turned on by itself in the middle of the night. This combined with the 2fa being enforced makes me wonder if there was a known security hole somewhere
My Nanit pro started making some weird noises so I turned it off but now it will not turn back on. The blue light will not show after pressing the button on the back and it will not turn on after holding that same button for an extended period of time. It feels like this camera is broken. I have unplugged and plugged back…
Hello - I am having issues with my Insights Plan. We have a nanny who has viewer access but is still unable to view the sleep status “I was put down X minutes ago…” when linked to our wifi. I would like her to have these sleep status notifications without Full Access. Is this possible? Why are they not showing for her even…
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