Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Stopping/Starting white noise without the app
Hi,
We regularaly leave the white noise on all day because we may not have our phones to hand to open the app and turn off the white noise. It's also a bit of a faff clicking through the screens, waiting for it to load etc.
What would be great, is something like a physical button to just press to turn on/off the white noise, that could be located in the babies nusery. 1 click, no hastle.