Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Camera & App
Learn and share how to set up your camera, Wall-Mount, Floor Stand, and Multi-Stand. Find support and guidance for our app, customizing your settings, and more.
Discussion List
Categories
Popular Tags
- Expert Events 21
- Feature Request 13
- Frequent Disconnection 10
- Camera Offline 10
- White Noise & Nature Sounds 8
- Camera Hardware 8
- Update Release Notes 7
- Parent Like a Pro Summit 7
- Camera Pairing/Onboarding/Reconnecting 6
- Breathing Wear 5
- No Audio 5
- Breathing Motion Monitoring 5
- Alerts/Notifications 5
- Insights Subscription 5
- Camera IR Lights/Night Mode 5
- Live Stream/Feed 5
- Insight/Sleep Data 4
- Community Information 4
- Accessories/Stands 4
- App Feature 3
- WiFi 3
- Temperature/Humidity 2
- Presale 2
- Nanit App 2
- Video History 2
