Can I cover the red lights on the camera? Our baby seems pretty fascinated by them. Would that affect the camera’s night vision?
Hi, I would like to use the camera only with video and sound. Can I activate it without a plan please? I'm considering returning the camera otherwise, it's too much hassle to maintain subscriptions for me. Thank you.
I have my background audio enabled and turn it on before going to sleep. The last few nights my background audio has turned off at some point. I have tried unplugging the camera and resetting my phone and none of it is helping. Please advise.
Please help! Exactly 10:20pm EST. My Nanit camera in my baby’s room started blasting. I have had this camera for almost two years now and never had this issue. This was honestly terrifying… I was scared someone was in my baby’s room..! 6.48.600 firmware, Nanit pro.
Our Nanit has been working fine but a couple days ago, the WiFi button just got stuck and it hasn’t been able to connect to our network. I’ve tried different wall mounts and multi stands also. A quick internet search shows that this is apparently a known issue. Can we try to resolve as soon as possible at we are unable to…
Yesterday, all my features stopped working. I can no longer see my daughter's activity, dashboard etc. I can only see the live camera, however when my husband logs in, he still has full access to everything and the app is working as normal. I tried logging out and logging back in, made sure all the updates were completed…
We love propping our iPad with the nanit app on when our baby is sleeping. When he is in his crib it doesn't really matter what the orientation is but when we put him in his travel crib, we often find the view makes the room look upside down. Is there any way to rotate the view?
We love the nightlight as it offers a subtle glow for the nightfeeding and checking on our baby. We use it every day but more often than not we forget to switch it off in the morning as once daylight hits the room you can’t tell it’s on. can you please develop a 6/8 hour auto shut off timer or even better set a time to…
hello, all of the sudden our insights (“baby woke up…, baby fell asleep at…”) are no longer showing up along with the rest of the info that was always shown in the Activity tab. Is there a reason for this or a way to fix it?
hello, I have a Nanit camera and am uploading the milestones in anticipation of my daughters first birthday. I didn’t set the camera up right away after she was born and am missing the one and two month milestones. I’m wondering if there’s any way to retroactively populate those milestones so I can have a complete set.…
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