just give us the mac address of the device. please. why would this so hard to troubleshoot and why to you make us use your servers? why ot a local only option? this was a mistake to buy this. it is not a good product. because, it doesnt work and you gatekeep the hell out of the product. would very much welcome being proved…
Hi, one of our cameras is not showing when the baby fell asleep. Can you fix this. Thanks.
We just installed the Nanit Pro with Floor Stand. Does anyone have tips to make the Crib Position stay permantently zoomed in? I keep setting it on the software on the Iphone app to have a tight shot of the crib taking up 90% of the image, but it just feeds us a live wide angle and zooms out for the crib and shows the crib…
I was testing and created a duplicate account for my child. Now I cannot delete it.
I have tried all trouble shooting activity and it isn’t updating when the baby falls asleep and when she wakes up?
I bought a second camera , the flex stand, and it will NOT connect to my bluetooth and I don’t know why! The first camera works fine! Anyone have any tips ?
I just bought and set up my camera but when I turn the lights off, night vision does not work at all even though it’s turned on. What could be the issue?
I have two cameras and use split screen, the sound keeps cutting out in the night so I have no idea my baby is crying. It cuts out for both cameras so can’t be the camera and I’m up to date with the app versions and iOS on my phone. I’ve tried the reset suggestions from other posts and it does nothing. What can be done…
Is there a way to still have my alarm sound while the app is open? Seems like I can either monitor my baby during the night or wake up on time?? There’s gotta be a way for both
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is…
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