Hi there, When I got the Nanit system a few weeks ago I was really pleased that when I viewed the camera in Picture in Picture mode, it stayed portrait which is the same orientation I have the camera rotated to in the app. Since about a week ago however, the camera is now rotating itself landscape when I view it in Picture…
My Nanit Pro camera attached with a floor stand has no audio coming from it at all (microphone or nature sounds). I have tried rebooting, power cycling, reseting the camera; all to no avail. It is currently on Firmware 6.44.592 (same as our other camera which we access via the same app and works fine). Other than the sound…
White noise or nature noise stopped working suddenly. Microphone and light not working either. Buttons show as working but sound or light do not come out from the device. Otherwise camera is connected and I can hear and see the babies. I tried restarting and resetting camera and app and nothing worked!
This discussion was created from comments split from: Apple TV / HomeKit Workaround.
I've had this camera and wall mount now for almost 2 years and I can confidently say that the temp+humidity has only worked 14 days in total over the last 20 months. I have tried countless times unplugging the camera from the stand, unplugging the stand from the wall, making sure firmware is updated, etc. and that only…
Hello, I need to find the MAC address for my nanit in order to connect it to my wifi network. Can someone privately message me to help me do this? Thanks!
THe app shows the nature sounds are playing, but the camera is not playing any nature sounds or white noise. It's been almost a week. I've done all the troubleshooting, power cycling, uninstalling/reinstalling the app, restarting my phone, all together or as separate steps and nothing is working. My husband's phone is…
We unplugged our camera to move it to a different side of the room and ever since we moved it the temperature reading is gone. We have tried all the recommendations and nothing is working. We have ours mounted on the wall we do not have a flex stand and I am not buying one. Please give us other alternatives. We need to…
My nanit camera has a constant white noise in the audio background. I've rebooted the camera, uninstalled/reinstalled the app while power cycling through the camera, force closed the app, and all firmware is up to date. Not sure what my options are. It's also not registering her sleep.
Hello! I’m currently receiving motion detected alerts but not sound detected alerts (my camera is close to the crib, sensitivity is high, etc). Any suggestions?
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