ever since the maintenance update today my camera has been super zoomed. Half of the crib is missing and most of the time my baby’s head is out of the frame. I’ve updated the app, uninstalled & reinstalled and still having this issue. Can anyone advise?
sound was working yesterday now the sound isn’t working. I have tried uninstalling app and reinstalling, turning camera on and off
The sound on my Nanit has just stopped working. I have turned off the unit and unplugged it. How can I resolve this issue?
Why does my Nanit only say, “Good morning/evening, mom”? I’ve tried unplugging the camera to reset and that does not bring it back.
Has anyone found a solution to this? I see many have had this issue and support ticket is created but no solutions?
Our daughter’s room has a sloped wall that comes out over her crib (imagine like it’s under a tent). Would the wall mount work if we mounted it on the sloped wall and angled the camera up? Does the wall mount allow you to angle the camera up or down?
We have both versions of the nanit for our kids and we have no issues with the older version in our sons room but with the new version in our daughters room we’ve noticed 2 things; 1. We can barely hear the white noise on our daughters where with our sons we hear it loud and clear and 2. When she makes a noise or cries it…
hi I need help trying to delete my baby profile on my app it’s so frustrating it won’t let me
hi I need to delete profile Ocean basic. Also from the page where camera is at why can’t I switch to different profile
On Wednesday, February 7th between 10am-12pm EST, we will be conducting scheduled maintenance to the Nanit network. You will be able to see your baby’s livestream during the maintenance window and receive notifications. During this timeframe, you may briefly be unable to perform the following actions in the Nanit App:…
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Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our to get a head start! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and medical…