clearly the baby wasn’t awake the whole night! Please help. I’ve been contacting Nanit and they are offering no help except from constantly restarting the app and camera.
I ordered the nanit from the website along with the memories subscription. I do not know where to find my activation code.
Greetings, for the past month I am noticing if I put Nanit in the background on my IPhone the white noise and any noise from my toddler is not being heard. I am not closing out of the app all the way just putting in the background. I have to go back into the app to even see if she is awake. If I stay in the app I hear all…
My 11 month old is determined to rip the mounted camera off the wall we had it all set up with the covers but he decided he was fascinated with the covers and started ripping them all off the wall with his little fingers and got the cord loose. For now we've moved the bed further away from the wall (much to his…
A few weeks ago I purchased the insights activation code as part of the mother's day sale. However, since my subscription was not up until the end of May I could not set it up (odd design choice by Nanit). Once it did expire I went in to renew it on the website. I went through the 'Already purchased subscription' flow but…
hi there! Is there a way to change the team member names that show up? I don’t go by “mom” and I’d like to change the other team member names as well. Thanks!
This discussion was created from comments split from: Sleep Status Not Available for Viewer Access?.
Hello, I have the nanit pro and we set it up today and on the app it says I have the basic plan, but when I log in not through the app it says I have the insights sleep annual plan. Can someone please explain to me what the difference is or if it’s the same thing ? Also it says my next billing date is in December, but I…
Hello. We bought a pro and installed the new firmware. Since unboxing and then updating today the nightlight will not turn on. We’ve unplugged the camera turned it off deleted the app and restarted our phones and it isn’t working, on both phones. Bit annoying. Thank you.
we have a spare camera for travel and wondering if I can swap the profile back and forth for my son? We only have 1 child but the second camera is set up as generic “baby” but would like to use his profile if I can!
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
