I’m getting “Oops, we were unable to generate a video clip for this event” message for every single one of the videos from yesterday and today. Tried rebooting camera and my phone
All of a sudden the picture went to portrait mode and won't go back to landscape mode. I'm the grandma and don't have access to the baby settings. My phone (android) is set to auto rotate. This is super annoying, nothing has changed, so not sure why this happened. Anybody else have this happen?
I’m trying to get a sense of baby’s routine based on times. Is there a way to see a grid/spreadsheet form of when she’s in her crib/asleep so I can see if there’s a pattern? (Ie days in the x axis, hours in the Y axis?)
Hey everyone, We have slanted ceilings above our crib and recently purchased the Nanit pro with wall mount. There is not enough clearance to have the camera meet the height requirements. If the camera is closer to the crib, how much will this affect the functionality of the analytics?
hello, I received my Nanit for my baby shower and the box it came in says that 1 free year of Nanit insights service is included. Can you please send me the activation code or let me know where I can find it on the box so I can get that set up on my account? I would like to utilize it now since my baby is here and we are…
is a paid subscription required? At this point we only need the nanny for video monitoring. Thanks!
How is this possible? Wife's IOS-81 degrees Husbands Android 76 How could we possibly have 2 different temp readings from 1 camera?
This is the second camera we’ve gotten from Nanit since our baby was born in March 2023. We got a replacement camera because the temp and humidity was not working. Well not only has it stopped working on the new replacement camera about a few weeks after we got it (we didn’t contact support because we just gave up on…
At Nanit, we are constantly seeking to improve the safety, security, and user experience of our apps so that you can continue to stay connected to your little ones. In support of this goal, on December 31st 2024, we plan to discontinue support for iOS 16, iPadOS 16, and Android 8 + 9. We understand that this may come as an…
Can I set up the camera on a floor stand at the head of the crib and place the bassinet next to the crib where the camera is? Will it affect the alerts and SIDS protection?
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