One day one of the camera pins didn't come back out after transferring to our travel base. The pin has gone inside of the camera unit (I believe) and I can hear it rattling around inside. We have a baby on the way in the next few weeks, and I'd like to get it fixed asap. Is there a way to disassemble the camera housing? Or…
my nightlight will not work during the night unless I restart the app. I keep the app running on night mode when we go to see. My baby wakes and I got to turn the light on and the button will not work. I have to close the app and then it’ll work. Any tips!?
I've seen several others post this issue with their Nanit cameras. One of our cameras has a loose wifi button and I cannot connect to a new network. What is the fix, here? We are traveling this week and I need this fixed ASAP so we can connect the camera to the new wifi.
Is there a way to disable the annoying pop-up notifications in the app about the dashboards? I have multiple cameras, and I seem to get multiple of these notifications every time I open the app. They are completely useless to me, but they steal focus, resulting in extra effort to dismiss them. I never want to see them…
I’ve noticed my 15 month old has strange orb round lights moving around on camera since she’s been in crib around 7 months. I’ve cleaned camera, repositioned Nanit, consulted spiritual advisors and they said it’s not harming her. I’ve noticed activity more active when she struggles to sleep. Does anyone else catch…
I am no longer receiving sleep analytics. Out of no where, it has disappeared and even if my daughter is having all her naps + evening sleep in her cot, we do not get any information listed on the app of putting her down, when she wakes etc. We do still however get all the notifications for sound and movement. To trouble…
My wife and I liked our first nanit pro so much when our three-year-old daughter was born that we got a new one for our 4 month-old baby and everything was going great as usual until yesterday, when the split screen function in her iphone stopped working - it only shows one camera at a time, even though it still works fine…
hi, my temp and humidity don’t work most of the time. Any ideas why?
I reset my camera and deleted the app then downloaded the app again but it is still not working. It is showing my son's crib but it's pitch black and I can't see him.
my camera has fallen off of the flex stand many times and won’t securely attach to flex stand and now has fell on my baby I’m not happy at all considering the money spent on this baby monitor is there anyway to resolve this issue?
It looks like you're new here. Sign in or register to get started.
Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our to get a head start! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and medical…
