Please help as baby is coming soon. Can't seem to get the free subscription. Hopefully it's not a bait and switch.
Hello, I have noticed my camera is hot to touch and I can no longer pair the camera with my phone/app. Any suggestions on how fix? Thank you
It’s on 6.18.508 but nowhere can I update the firmware. On one iPad if the sound is on the videos get very laggy. No issue on any other device.
my background audio no longer works at all. This is a huge part of why I bought the camera. What’s happening and how do I fix it?
my camera makes an awful static noise when the app is open. How do i get rid of it. additionally my camera picks up a door closing on the other side of the apartment. Is there a way for the camera to be less sensitive.
Hello, I have noticed my camera is hot to touch and I can no longer pair the camera with my phone/app. I installed it yesterday and it was working fine for a few hours. Any suggestions on how fix? Thank you
Hi - our wifi button is stuck. Proof of purchase and two photos of the stuck hardware attached.
All of a sudden the max volume for the white noise feature is super quiet. We can barely hear it. Is anyone else experiencing this? We turned it up always to make sure she didn’t hear us in the night but all of a sudden the sounds aren’t even close to the volume they used to be
I’m unable to log back in to Nanit app after I purchased additional subscription. I’ve tried removing an app and connecting to different Wi-Fi and restarting my 1gig router but I still have an issue.
I use the Nanit Pro with the floor stand and it’s too high for the Snoo bassinet. 50% of the screen is not the baby and in order to see her I have to pinch zoom each time. It would be great to be able to permanently set a zoom in the settings that shows up on the split screen and regular views
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