Hi! Not sure if anyone else has had this issue. I have the Nanit pro baby monitor on a flex stand. It does not "click" or “snap” into place and falls when moving the camera at an angle. This is very concerning as I’m afraid it’s going to fall on my daughter. Can someone please help? Thanks!
Yep, same as all of the other comments on this thread. Done just about everything I can think of, and no success. I am positive it is not an issue with my router after multiple diagnostic checks and resets. The Nanit simply can’t get past the "authenticating Nanit" stage of the connection before displaying the error. Very…
I removed myself as owner from the nanit account and now’s when I log back on it’s telling me to set up my cameras. When I did reset my cameras it’s telling me that they are already registered. My wife is currently on my account as owner. How can I access my cameras again?
I will be having a second child and no longer will be using Nanit for older toddler, can I just change the child’s profile to new baby’s name and change the birthday to keep all my older child’s memories on the profile? I don’t want to lose all his memories even though he doesn’t need Nanit anymore!
Whenever my husband and I pull up the Nanit app on our phones, we are hearing rain noises play even though nature sounds are turned off on the app and when we go into the nursery it’s silent.
My background audio is just randomly turning off after 1-5 minutes. I’ve checked all of the setting and nothing is different. Any help would be greatly appreciated.
I'm already pretty upset because we purchased our Nanit earlier this year when the monitor came with a 1- year subscription but we didn't set it up until a few weeks ago and now the subscription is 6 months. Looking through the app, the Sleep plan seems so bare-bones. Only 2 days of sleep analysis and video clips. When the…
I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, even when out of town with my phone on cellular. This problem started around June when I upgraded the camera firmware. The…
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is…
I am missing memory video from the longest nighttime sleep despite being recorded in data, but not showing in memories.
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