Hi, I am setting up a Nanit Pro system, and there seems to be a bug in updating status of invites between the app and the invited team member’s account. I have so far: Sent an Admin member invite. The invited member has set up a Nanit account and pressed the accept invitation button in the email. The Nanit account online…
One of the biggest problems I have with Nanit is the WiFi disconnects on either the 5GHz and 2.4GHz band. I purchased a WiFi extension, thinking it will resolve the problem. There have been occasions that I couldn't connect to the camera while I was in the same room and on the same WiFi SSID. I have seen this complaint…
There is no sound from camera view in Nanit app (ie we can’t hear crying while app is open). Unplugged device. Reconnected to WiFi. Uninstalled app. Restarted phone. Nothing works.
anyone else having issues with app crashing everytime you click on WEEK in the activities tab? I was able to view then yesterday but then after half a day of being a Nanit parent, entire app keeps crashing. I already tried restarting phone, and deleting and reinstalling app
I cannot connect to my wifi without the MAC address so I desperately need it
On Wednesday, December 18th between 11am-12pm ET, we will be conducting scheduled maintenance to the Nanit network. You will still be able to see your camera’s livestream during the maintenance window. During the downtime you may briefly experience: Delayed Insights analytics Delayed push notifications Unavailability of…
Less than a week ago, I noticed my Alert Zone is not saving. The old setting persisted, but I have recently changed the layout of the room. Here are the approaches I have tried to resolve: Tested it on my wife's login (on a separate Android phone) On my phone, I forced close the Nanit app and reopened again. Restarted my…
We currently have no nature sounds or white noise on our camera. When we attempt to start a sound there is a short buzzing noise and then nothing. We can hear audio from the camera in the app, but cannot talk through the camera in the app. We have done a hard reset, and we have toggled the Nature Sound setting off and then…
Been having constant disconnects over the last week or so. New firmware (6.43.586) didn’t help. Reset didn’t help. Our camera has been rock solid for two years until recently. Help!
On the RING cam app, when a notification pops up when a gardener is working outside or something, we are able to snooze it for 30 min to 1 hour. The nanit notifications should have a similar snooze feature on notifications. Our nanit notifies us constantly throughout the day due to passing cars affecting the light in the…
It looks like you're new here. Sign in or register to get started.
