Whenever my husband and I pull up the Nanit app on our phones, we are hearing rain noises play even though nature sounds are turned off on the app and when we go into the nursery it’s silent.
My background audio is just randomly turning off after 1-5 minutes. I’ve checked all of the setting and nothing is different. Any help would be greatly appreciated.
I'm already pretty upset because we purchased our Nanit earlier this year when the monitor came with a 1- year subscription but we didn't set it up until a few weeks ago and now the subscription is 6 months. Looking through the app, the Sleep plan seems so bare-bones. Only 2 days of sleep analysis and video clips. When the…
I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, even when out of town with my phone on cellular. This problem started around June when I upgraded the camera firmware. The…
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is…
I am missing memory video from the longest nighttime sleep despite being recorded in data, but not showing in memories.
when we have out daughter in her room and want to monitor the camera and when we go to sleep our phone makes a terrible white noise sound. This has been going for a month or so. Is this something that can be fixed? I see others having the same issue.
I have the Nanit pro and the video feed is constantly buffering. I have been using it for almost 4 weeks and this has been my experience the entire time. At best I get basically a snapshot every couple of seconds but more often it takes 15-20 seconds (sometimes more) to load only to provide 1-2 seconds of video before it…
i can’t get past the set up process. It keeps saying the WiFi isn’t working / there’s an issue. Anyone can you help!
My twin infants are sleeping in bassinets in our room. At around 1 am, I woke up to the bright Nanit night light in our room. My husband nor I turned it on. Why would the light have turned on by itself? I’m worried we were hacked.
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