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nanit white noise and sounds not working
Please help. The nanit white noise and sounds not working. After the last update, things were not working correctly. The white noice is crucial. I have restarted, disconnect, shut down and nothing is working Please help
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App no longer loading Dashboard or Activity
since around yesterday afternoon, my app is no longer loading the dashboard. I get a live view, so internet connectivity is not the issue. It just endlessly “loads” when I click on Dashboard. I updated the app to the newest version, unplugged the Nanit and replugged, but the issue persists is Nanit having server issues…
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No motion notification alert while camera is up on phone screen
Hello, I have noticed that my iPhone (version 16.3.1) is no longer receiving real time motion alerts when the app is open and running/screen of crib in view. It will alert if I have the app open in the background (not minimized). How can I get it back to sending alerts with app running/picture in view as it did always work…
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Delayed Notifications and notifications with no sound
Hello- recently we have received delayed notifications and inconsistent notifications with no sound alert when all ringers and volumes are at its highest on our phones. We run the app all night on charged iPhones version 16.3.1.
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No power to unit
I tried the camera with multiple bases and even a usb-c just to see if I could get any power. It’s dead. Nanit Pro only 6 months old. How do I get a replacement?
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What features work without the breathing wear?
Hi! Wish someone could give me a summary of what features/insights will work without the breathing wear and what I wouldn't get? I have tried asking through email but didn't get a clear answer. Best regards, Ali
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Anyone else having issues getting notifications on their devices???
We recently set up our Nanit and between two iPhones and one IPad we are not getting any sort of consistent notifications on our lock Screen. Sometimes the ipad will alert us of motion, sometimes the iPhones will, but the majority of the time it does not alert us of motion or sound on any device. We have the app running in…
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NO LONGER RECEIVING NOTIFICATIONS
I used to receive notifications every time my baby woke up, cried, someone attended the crib…now I don’t. I have tried all of the setting options and it’s still not working. Kindly let me know how to fix this. Thank you!
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No notifications outside app
I am not able to receive notifications outside the app. I need to be physically looking at my app to know motion detection or any notification because it’s not going to my phone. I have checked settings and it’s all ok.
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Notifications stopped sending
Both my husband and I have iPhones. At some point the nanit app was deleted from my phone (I don’t recall doing this - but maybe it was an accident). Upon reinstalling, I now do not receive notifications to my phone while my husband does. When I pull up the ap & click the bell - I can see the notification did happen. I…
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Audio/Visual Issues?
Has anyone else been having issues with their camera going in and out. I woke up the other night to the monitor not even on. I go back to look at video footage and it’s spotty. The audio keeps going in and out too. Am I missing something? I’ve made sure to update the app, restarted my phone multiple times…I’m at a loss.
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How do you get alerts/notification to pop up?
I can’t figure out how to show up the alerts when my phone is closed. Is there something I need to do?
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Nanit pro sound notifications
Hello, we have just set up our Nanit for the first time as we are starting to leave the baby in the room on her own. she cry out at one point and there was no alert notification so I turned the sensitivity to max. It still doesn't really pick her up though? In the morning when she wakes up it registers our voices but not…
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Night vision is not working
Hi - our night vision functionality suddenly stopped working (see attached photo). We have tried troubleshooting per other posts on this topic but nothing has worked. Has anyone had any luck with a possible fix? We can’t see anything at night.
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Audio not working
Just switched to 2 factor authentication and now the sound feature doesn’t work to monitor our baby. have done all the basics (turned on/off, uninstalled and reinstalled app, switched on/off all the audio features within the app). please advise on how to fix. Thanks
