Hi, I have an extra account on my Nanit and need to delete the Ace 2 camera option. This should be something easily performed in the app. Opening a ticket to modify my own account is a bit much. thanks for your help.
Nanit is showing that my son's bed was attended to an hour and 15 minutes ago, when that is actually how long he has been asleep. Why is Nanit not showing that he is asleep?
Hello there, I change the baby to sleep with the legs on the other side because she have a side preferability so I need to switch her side every few days. (Head north and legs south and then the opposite ). But it seems like Nanit doesn’t have an option to rotate the camera so I can see the baby head on top of the camera..…
Hi! I have the insights subscription and the camera isn’t recording activity. thanks for any tips!
hi there, After travelling with our Nanit I noticed that the usb cable has been pulled into the stand. How do we fix it?
I’m feeling frustrated because the nanit camera “looks” like it’s working (red lights on) but there’s no video in the app. I did all of the internet troubleshooting and that’s not the problem. I’ve taken the camera off and on, and that doesn’t fix it. I’m not sure if the camera is broken or if the stand is. This has…
I disconnected my camera from the floor stand so that I could use the flex stand at my parents’. We plugged it back in to the floor stand when we got back home and it will not turn on (flex stand still does work though). Why is this happening?
Ideally app would have similar or identical functionality but most importantly Picture in Picture and notifications (while not in app, like homekit notifications when a door opens). This seems like a no brainer to me and should be simple enough to port over to the TvOS. For me its cumbersome to have to constantly reach for…
I’ve always zoomed in to show my child larger on my Nanit through the night to make it easier to see at a glance. since having our second child, I can no longer do this. Our Nanit for my older child is quite high on the ceiling and he appears very small on screen. I would love to be able to either zoom in, as I do in…
Hi, I would like to use the camera only with video and sound. Can I activate it without a plan please? I'm considering returning the camera otherwise, it's too much hassle to maintain subscriptions for me. Thank you.
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