Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


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Team member access pending

edited December 2022 in Camera & App 21 comments

Hi,

I am setting up a Nanit Pro system, and there seems to be a bug in updating status of invites between the app and the invited team member’s account.

I have so far:

  • Sent an Admin member invite.
  • The invited member has set up a Nanit account and pressed the accept invitation button in the email.
  • The Nanit account online states the invitation is accepted.
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