How do I remove the wall mount without completing destroying my walls? Trying to pull the covers off the wall results in either the adhesive ripping off huge chunks of drywall or separating from the cover and staying on the wall.
how come the image on my monitor is showing purple? I think it’s Don the camera because all devices I open the app on shows the same.
I’ve been trying to figure out why I don’t get the sleep analytics, followed the help area in the app and everything seems to be right, the only thing I can’t do is set up a parent pick up zone, but it says my crib positioning is correct, so I’m very frustrated as I just paid for the subscription and that’s the feature I…
I’m planning on getting the ‘Best selling camera’ bundle. I’m still a few months out from my due date. If I buy an insights plan right now does it automatically activate right away. Or do I activate it when I set up the camera. I also have a camera for my toddler does the insight plan only go to one camera? If so, how do I…
Hello, I received a notification that my free Insights plan was expiring today so I purchased a new plan from the Nanit website. I am getting stuck on the activation page and tried refreshing/ logging out and retrying the code etc. I also tried to cancel my existing plan and I am still running into the same issue. Please…
I bought a new upgraded plan online a couple weeks ago and wanted to wait until the current plan was over which was today. So I tried to use the activation code and the page is getting stuck. Also I can’t seem to go through the app. Anyone experiencing the same issue?
Does anyone have any tips to view their old memories? We have been subscribers for 3 years now. It takes so long to scroll to view any older memories that paying for this unlimited memory is a bit useless if we cannot ever scroll to view older memories.
I’ve had my Nanit for 4 years, and is currently on version 23.1.20 — how old/recent is this? Assuming there is a newer version available, how do I force the update?
hello! I was given an activation code however, when I click the link in the email and enter the activation code, it just keeps loading. I’ll attach the screen. Yes, I updated my app and I am the owner of the account. I currently have the “sleep” plan but bought the memories plan during the Black Friday sale. if it will not…
Purchased a plan earlier today during the Black Friday sale. When attempting to activate the code provided the "Continue" button on the screen stating "We've got your code… Just one more step to start your plan!" does not work, or if I'm successful somehow in making it past this screen to verify payment options, the "Start…
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