-
Nanit Grading System
I love Nanit and have found these products super helpful in the first year of motherhood! I do have some feedback though. I think it can be an added stressor to have your baby's sleep "graded" with the Good, Fine, Bad markers and to have the comparison percentiles pushed so heavily on the app. I love having information at…
-
Night Light
Hello- I've noticed that our little ones night light stays on and I have no functionality to turn it off via the app. If I turn the camera off or exit night mode the light will turn off. Please advise.
-
I’m trying to find the IP address for my camera so i can identity signal issues with eero ap
Trying to find out the IP address of the camera so i can monitor on my erro app
-
Can anyone tell me what's going on with these analytics?
We've been using the Nanit since our son was about 6.5 months, and he's 14.5 months now. We've never had any issues with connectivity or anything. Recently I've noticed more and more incorrect reporting of sleep analytics - especially Nanit marking him as 'asleep' when he is clearly awake. That, I can deal with. But this…
-
Video history - not everyone has it
My husband and I bought the nanit when I was in my first trimester. Now that I’m giving birth in a few weeks, he installed the cameras (2 for twins) on the weekend. I thought there would be a feature where you can view the video history only to learn this morning it’s for premium only. I find this really sad considering we…
-
Disappointed customer
I am here to express how truly disappointed I am in the Nanit camera. I found out this week that we have lost our insights and can no longer look back into our child’s night without paying a monthly fee. What now differentiates the nanit from the $30 camera that I bought from Amazon? In my opinion the Nanit is an…
-
N311 vs N301?
Hi I am curious what the differences are between the N311 vs N301? I am seeing different models at retails stores such as BestBuy, Nordstrom, etc.
-
Nature sounds and microphone no longer work
We have had our nanit for almost 2 years and never had any issues. Recently the nature sounds and the microphone have stopped working. I've reset it, reconnected to the wifi and unplugged it and still nothing. I also checked the camera setting and everything was turned on so I turned it off and back on and still nothing.…
-
App being silenced by critical alerts from another app
I have been having major issues because another app that I need to use for blood sugar management (called Dexcom) is now forcing critical alerts (the app does not function if you turn these off) and every time there’s an alert it pauses the Nanit app sound until the alert is acknowledged. Anyone know a way around this? I…
-
Temperature issue
I received my nanit on Tuesday. Installed it right away. Since I’ve got it working the temperature has not worked. I saw on the site that in order to fix this you had to unplug the device and it would reset its self if you wait 10 seconds. I’ve attempted multiple times and nothing. Should I send it back to the company?…
-
My White Noise and Other Sounds have stopped working
Hi - Our baby is very dependant in the white noise, she sleeps only when it's on. The sounds (white noise, waves etc.), stopped working yesterday. The rest of the camera and it's functions are working fine. Can someone help here? Best Roosh
-
How to get the camera to pick up motion when my son rolls over?
My son started rolling tummy to back while in his crib. I saw another support response telling the user to turn the camera sensitivity for motion notifications to the highest level. I did this and it still didn’t pick up the actual event of rolling even though it sent a lot of alerts for much smaller movement. Any other…
-
Background audio on switched during night.
Last night I had the Nanit app set to background audio on. I know it was working fine but I woke up at 4:30am and the app had somehow switched to audio on, which meant it didn’t make sound when my phone was locked. Opened the app to a screaming baby and I have no idea how this happened. The only thing I can think of is…
-
Issues with Sound on NanitPro
Hello - The sound on the app just stopped working in the middle of the night. This is very concerning and frustrating that it would be working then stop. I turned the camera off and when it turned back on it worked again. How can this be prevented from happening again? Thanks
-
Nanit Pro Wifi burton stuck
Hi - I have a relatively new camera (purchased May 2021) - Nanit Pro - and the Wi-Fi button is stuck so can’t pair. Already reset Nanit camera and uninstalled and reinstalled the app per customer support. But still not working. Is there anything that can be done to fix it?
