If I turn on background audio and then the camera is disconnected, the video feed goes away and along with it the live screen control menu, including the audio button. Now the app is running in the background with a persistent notification about background audio, but I have no way to switch it to muted or in-app-only…
I tried all the things and the camera can not detect/has not sound
very aggravated as this is a BRAND NEW nanit and works immediately with the flex stand but will NOT turn on with the floor stand. We’ve tried different outlets, unplugging and plugging back up, etc. nothing works
I have the milestones membership and I can no longer see any of my advanced sleep analytics. I am very upset. All my history for this data is gone. I used to be able to see it everynight. Such a bummer to pay for a membership that doesn't even work. I tried opening a ticket and they were no help. The background audio is…
I have reset it, I have plugged into several outlets I know work and nothing. I have the Nanit Pro with stand.
Hi! Not sure if anyone else has had this issue. I have the Nanit pro baby monitor on a flex stand. It does not "click" or “snap” into place and falls when moving the camera at an angle. This is very concerning as I’m afraid it’s going to fall on my daughter. Can someone please help? Thanks!
Yep, same as all of the other comments on this thread. Done just about everything I can think of, and no success. I am positive it is not an issue with my router after multiple diagnostic checks and resets. The Nanit simply can’t get past the "authenticating Nanit" stage of the connection before displaying the error. Very…
I removed myself as owner from the nanit account and now’s when I log back on it’s telling me to set up my cameras. When I did reset my cameras it’s telling me that they are already registered. My wife is currently on my account as owner. How can I access my cameras again?
I will be having a second child and no longer will be using Nanit for older toddler, can I just change the child’s profile to new baby’s name and change the birthday to keep all my older child’s memories on the profile? I don’t want to lose all his memories even though he doesn’t need Nanit anymore!
Whenever my husband and I pull up the Nanit app on our phones, we are hearing rain noises play even though nature sounds are turned off on the app and when we go into the nursery it’s silent.
It looks like you're new here. Sign in or register to get started.
