Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
How to activate insights subscription?
I’m planning on getting the ‘Best selling camera’ bundle. I’m still a few months out from my due date. If I buy an insights plan right now does it automatically activate right away. Or do I activate it when I set up the camera. I also have a camera for my toddler does the insight plan only go to one