Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Memories Navigation
Does anyone have any tips to view their old memories? We have been subscribers for 3 years now.
It takes so long to scroll to view any older memories that paying for this unlimited memory is a bit useless if we cannot ever scroll to view older memories.