This discussion was created from comments split from: Video History tells me “No video available”.
For the past few days, my nanit background audio will stop after exactly 1 minute when I either switch screens out of the app (not closing the app) or my phone locks. I am on ios and the latest software update. Please help as I don’t want to leave the app and screen on the entire night and burn my phone display.
While Vision Pro supports running iPad apps, I can't find the Nanit app in the App Store. Did the team decide to opt out the iPad app on Vision Pro? I wonder if you can share the reasoning and if you have plans to build a native app for Vision Pro. Thanks!
I've rebooted and restarted the camera. My crib positioning is correct as well. I have the sleep plan and my friend who has the same plan sees when her baby is asleep and for how long but I do not..
My nanit always records active sleep as my baby waking up. Her eyes are still closed and she’s just transitioning between sleep cycles. Is there a way to account for that?
Hi, I’ve had your camera for 3.5 years and for the past few months it has a lot of disconnections. At first I thought it was because we relocated the Nanit (same room, different location) but we’ve had to reconnect (reset the wifi, pair the Nanit, etc). It’s very frustrating since I’ve paid yearly subscription for 3.5…
On Monday, January 13th between 9-10am ET, we will be conducting scheduled maintenance to the Nanit network. During the downtime you may briefly experience delayed push notifications. You will still be able to see your camera’s livestream during the maintenance window. We are upgrading our infrastructure to enhance the…
Our Nanit Pro camera’s doesn’t activate night vision mode. At night the image is completely black. I’ve toggled the night vision settings (in advanced settings) to On, Off, and Auto and they’re all pitch black. Looking at the LED lights, I only ever see 4. I believe there should be 10 but have not seen them turn on. I’ve…
I’m trying to figure out how to get all the nighttime sleep categorized into night summary and not spill over into a day summary. As you can see in the attached photo, when we do a wake up between 5 and 6am and then back to bed, it splits it up and puts the after 6am in the day category. I’ve tried adjusting the sleep time…
This discussion was created from comments split from: I dropped my Nanit camera and In need of replacement camera. Do we have to pay full price?.
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