I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, even when out of town with my phone on cellular. This problem started around June when I upgraded the camera firmware. The…
Hi - our wifi button is stuck. Proof of purchase and two photos of the stuck hardware attached.
hi, this morning my app made a very high-pitched beep like an alert. not using a breathing band and my notifications don’t show anything out of the ordinary. It does seem the babies eyes were covered by the mobile hanging in the screen for that moment. Will that set off a high-pitched beep alert? Is that a feature?
I accidentally added an extra profile for my daughter twice and now i can't delete it. Is there any way for me to do so?
will there be a monitor coming soon ? This app has killed my phone battery so badly!! I love this app but man my phone is never not on the charger !
Can I just buy an extra camera?
Hi, I bought a 1 year Nanit Insights - Memories Plan and received the activation code in my email. However, my activation code doesn’t work on my.nanit.com. Steps: 1. I went to my.nanit.com and logged in with my credentials 2. I typed in my activation code in the ”Activation code” box 3. I added my credit card info 4. I…
https://us.v-cdn.net/6033905/uploads/BZ9NVA3EKHBU/screenrecording-07-17-2025-11-56-46-1.mp4 anyone else have this issue? I’m freaking out. It’s always when the lights are off
I have the nanit stand and it fell over and snapped at the bottom. It appears I’m not the only one with this issue. I can’t believe how easily it broke for such an expensive camera! Will you be able to send me another one like I see you have done with others with the same issue? Thanks!
so for the past week or so our camera has been about 15 minutes behind in the video history. It’s also tagging events such as “put to bed” or “fell asleep” when my child isn’t in their crib, we haven’t even been in the vicinity of the crib for it to grab our motion. Is anyone else having similar issues? I’m attaching…
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