Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Am I the only having this issue?

in Camera + App 4 comments

Hello!! Is anyone else's night mode message "Tap to brighten screen" not going away like it should? Mine and my husband have been doing it for a while now. I have done all things uninstalled it, signed out, turned my phone off and it still doesn't go away like it use to. I have the beta app and my husband

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