When I purchased my nanit Nov 2023 I thought there was a year of free insights. After registering my camera I find out it is only 6 months. When did this change occur? Seems unfair to change after purchase but waiting to register till baby arrived
I participated in a developmental study and at the end was provided a code to get a year of insights once my current subscription ended and I have been trying for multiple days on multiple different devices trying to get the activation code to work. I have reached out to the support team as well as the people who ran the…
i just got a nanit pro camera and when I should have 1 year free sleep insight, I only have 6 months. So, what’s the problem?
it would be nice to be able to schedule the camera on/off setting for specific days and times. For example, we want to turn it off in the morning when we leave for daycare and then back on in the evening prior to normal bedtime. I would assume reminder notifications that it’s turning on and off at scheduled times would…
just bought and installed a Nanit Pro camera with a Flex stand on a fixed wall mount.the app now says it doesnt support Insights which is in contradiction with marketing material. How can i get FULL functionality as advertised? it also constantly “buffer”.
the nanit all of a sudden is playing white noise out of nowhere. how do i turn it off? i searched the forum and the capability seems to be missing from my setting?
my nanit started playing white noise very loudly today. The music note symbol that used to appear in the enlarged view is no longer showing up. I have restarted, unplugged, and fully reset my nanit camera, and it’s still playing the white noise. How do I turn this off?
How do I find the IP or MAC address to my NanitPro?
When I went to look at the video history for the Nanit in my son's nursery, I noticed error codes on clips and video history. I can view him live, but nothing else is working. I already restarted the app, my phone, checked to make sure the app is up to date, checked the Internet connection, and restarted the Nanit camera,…
Hi, I bough Nanit insight subscrition during black friday and just have a baby. When I trued to activate it, I keep getting stuck at the activatio page. Can you help me ?
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