On Wednesday, February 12th between 11am-1pm ET, we will be conducting scheduled maintenance to the Nanit network. During the downtime you will experience interruptions in the Nanit App and Sound + Light App (more details below). If you are connected to the same WiFi as your device (i.e. local connection), you will still…
Our Nanit does not show babies activity and mivements while she is in the crib. I have changed the sensitivity to max and power cycling. It showsmovement when we pick our baby up or when we walk by, but not when she is moving in her crib. We do everything, power cycling, unplugg the camera, put the motion to high sensivity…
Our Nanit has been tracking night time sleep as a nap. He usually wakes up between 4-5 to have a bottle then goes back to sleep. Put him back to sleep around 5 AM this morning and he woke up at 9. The Nanit counted it as a 4 hour nap. My “out of bed” time is set 8 am - 10 am. This is the 3 or 4th time this has happened and…
I have two cameras in the same room, (small baby room) the newest camera purchased this year, and the older camera purchased in 2020 have wild temperature and humidity readings. They sit less than 3 feet from each other and will show a difference of 5-7 degrees and 6-10 degrees of humidity. Why so inconsistent? I have…
I just updated to the 6.44.592 version and ever since I have had issues with my camera connecting and disconnecting. We have tried unplugging the camera, and our wifi, reconnecting and disconnecting the camera from the wall mount, like literally everything. Please help
I love having the care log feature in the app so i can document her naps outside of her crib! It would also be super helpful to have a medication tab in the same area of the care log, so I don’t have to switch apps to see what time her last dose of medicine was. I would LOVE this feature to be integrated soon, if possible!…
Hi, We got nanit pro and niced that it gets hot. Is thay normal? We are scared of fire hazard
hi. I just got a weird notification on my phone that I’ve never seen. My husband did not get this notification though. It said MOTION_EVENT_PN_BODY. What is this? I have a screen shot of it too. I’ve been using my Nanit camera for about 3 months now and never seen this. Or is my phone hacked? Thanks
I am trying to reconnect my Nanit Pro camera after it stopped working. I unplugged it, tried multiple outlets, and each time I plug it in the blue light DOES NOT FLASH. I have held down the “reset” button multiple times for 10-20 seconds, and the blue light STILL does not flash. I need Nanit to provide specific…
we have tried all of the different settings but our nanit is blurry when it’s dark and we can barely see her and it doesn’t detect movement
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