Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Details and RSVP information here
-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
-Fight parental burnout (AMA through 6/7)
-Analyze your Nanit data for family wellness (AMA through 6/7)
-Conquering Self-Doubt
(6/13 @ 7PM EDT)
Breathing Motion Monitoring
Discussion List
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Nanit Couldn't Detect Breathing Wear
Hi! Wondering if there is a glitch in the system... we've had our Nanit camera on a flex stand looking over our newborn baby's bassinet in our bedroom for the past 7 weeks since she's been born. Its never given us an issue until last night. We kept getting an alert that said "Nanit couldn't detect breathing wear movement…
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Can we swap cameras between our two children
I have two cameras (plus & pro). I currently have the plus assigned to my newborn, but we'd like to swap the pro to her and use the plus with my todler. Is that possible?
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Magic Merlin suit with nanit band
Does the nanit band still effectively monitor breathing when using the magic Merlin suit?
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False red alert and other notifications. Baby not in crib
Had a false red alert today while baby was out of his crib. It also reported that he was put to bed… he wasn’t in the crib then either. What can I do to prevent this again?
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Alert feedback
Hello we received our first no breathing alert yesterday. She woke up when the alarm sounded, but I have no way to check whether she was breathing before. I have two questions. We lowered her crib yesterday, and we have a stand mount which cannot be adjusted. could the increased distance have triggered a false alarm? how…
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multiple false flags per night, multiple days
Hello, my baby girl is 1 weeks old and we have had MULTIPLE red flag alerts for multiple nights in a row. Every time we race into the nursery to check on her she is breathing fine and asleep. I have read and checked the suggestions for preventing this and have adjusted accordingly. I did catch a thread on here that…
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False Alert
Hello, We’ve had the Nanit for almost 6 months. Tonight we got our first alert. It just says “sound detected” on the video description. I’m not even sure there was no breathing detected, or it was a system glitch because it doesn’t say “Red Alert” or anything specific. I reported it as false, and I hope to get answers.…
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Breathing band and transitional sleep sack
Hello, My baby has started rolling over, but still has a strong startle reflex. I am looking at some transitional sleep sacks, but want to make sure we can still track our son's breathing. I'm looking at the halo transitional sleep sacks and the amazing baby transitional sleep sacks. Do you have any recommendations? Thank…
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Breathing Emergency
So what do you do is your baby doesn't breathe after 20 seconds according to nanit? Do I call 911?
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False red Alerts
I have had 3 False red alerts today alone, each time i am watching the monitor and her breaths are around 37-38 breaths per minute yet the nanit sets off the red alert! This is extremely stressful because these issues only seemed to pop up today, nanit app insisted that I install an update a day or two ago so i am…
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Breathing Band- Red Alert False Alarm Report
I was woken up by a red alert alarm at 1252a this morning. I almost had a heart attack when sprinting to my babies room to find her breathing and moving just fine. Her band was on as instructed, the camera is in the right distance and we have plain sheets on. I am hoping it was just a system glitch and I pray we don’t get…
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Will we ever see an "XL" sleep band size?
Our 13 month old is 99th percentile for weight and 93rd percentile for height. He has a healthy belly and the large bands barely hold on without us pre-stretching them quite a bit. Sometimes they pop off over night. The L bands say 3-24 months and up to 30 pounds on them. Can we pleeeease have an XL or an extension piece…
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Breathing wear stopped in the middle of the night with no notifications or warning
I have woken up for 2 nights now and noticed that the breathing wear has stopped monitoring my child’s breathing pattern. I received no notifications or warning. This is surprising as if there was a breathing emergency at night i would not have been notified. Anyone else facing this - and any tips to avoid this??
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Option for beeping for each breath
We are just on holiday and are putting baby in his cot for naps while we are on the patio. Of course we have all doors locked etc and are a few steps away from our baby but it would be great to have the option to perhaps have a little beep for each breath (we have the monitor running in our ears via headphones) just so we…
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Need info before I even consider a purchase.
So, I'm a foster mom and I have kiddo number 39 (autistic & special needs) who has breathing issues and I'm trying my best to keep this little out of the hospital as much as possible. (medical may be free here but the waits are HORRIBLE!) I'm in Canada so, the Lookee isn't sold here and I can't get it shipped over either…
Categories
Popular Tags
- Expert Events 58
- Insights/Sleep Data 57
- Feature Request 41
- No Audio 41
- Insights Subscription 40
- Camera Pairing/Onboarding/Reconnecting 39
- Red Alert 37
- Camera Hardware 36
- Camera Offline 32
- Nanit App 30
- Alerts/Notifications 30
- White Noise & Nature Sounds 27
- Live Stream/Feed 23
- Camera IR Lights/Night Mode 23
- App Feature 20
- Frequent Disconnection 19
- Update Release Notes 16
- Temperature/Humidity 16
- Breathing Motion Monitoring 15
- Video History 13
- Breathing Wear 13
- Presale 13
- Background Audio 11
- Night Light 10
- Audio Quality 9
Upcoming Events
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💬 Parent Like a Pro AMA: Digging into the Data with Nanit Lab
Nanit Lab's sleep and pediatric experts Dr. Natalie Barnett and Dr. Maristella Lucchini will be in the Nanit Community to answer all your questions about your baby's Nanit data! Head to the AMA thread to share your data and questions or concerns with Nanit Lab and they'll help you uncode it for a better night's rest! This…
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💬 Parent Like a Pro AMA: Managing Parental Burnout with Shelley of Run Tell Mom
Are you feeling overwhelmed, burnt out, or frustrated? If you are struggling to navigate being a parent, partner, friend, professional, person (and so much more), Shelley is here to help! This week, Shelley is joining the Nanit Community to answer your questions and help provide sustainable solutions to help support your…
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🎥 Parent Like a Pro Webinar: Conquering Self-Doubt
Join us for the final Parent Like a Pro session: Conquering Self-Doubt. In Nanit Lab's recent State of Parental Confidence Report, there were 4 categories that appeared to have an impact on parental confidence overall. One of those pillars is Self Doubt. In this session, we’ll explore how self doubt creeps into…