Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Breathing Motion Monitoring
Discussion List
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Baby sleeps on side but nanit can't detect breathing
Hello! My baby girl has learned to turn on her side during sleep. She wearing the sleep sack but the nanit doesn't pick up the breathing band. Has anyone else had this issue? What did you do to fix it if anything?
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Caregiver red alert
Hello, i had a quick question, we have a grandparent helping us, but when they go home, is there a way to stop them from getting red alerts? We had a false alarm yesterday and I hate if it woke them up without them being here. thank you!
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Red Alert
My baby is 4 months and we have been big fans of the Nanit product. We’ve used every day since he came home from the hospital. Tonight a red alert went off and I legit think my soul left my body. I’ve never been more terrified. I ran over to him and he was breathing fine (thank god). Are false alarms a normal thing?? This…
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Red alert now can’t connect breathing monitor
I had my second red alert in 2 months and this time when I try to turn the breathing monitor back on to measure his breathing it just says connecting. I’ve deleted the app and re installed it. Restarted the internet. I’ve restarted the camera, took baby out of crib again to see if it said breathing session ended no baby…
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App will not connect to breathing band after update
My app has been ‘connecting’ for over an hours after the update. Unfortunately it’s the middle of the night so I cannot go in and take it off the mount without waking up my son. Is this common with the latest update?
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Notification sound when baby out of crib
The breathing monitoring "times out" when the baby has been out of the crib for a certain amount of time. The problem is, is because we're trying to put baby back to sleep. Then the monitoring stops and the notification sound goes on the camera and our phones. I want to be able to turn the sound off and I have looked…
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BREATHING RATE LIMITs
Hi! I would like to request a feature to have an alarm go off if breathing rate exceeds a certain number eg. 50bpm. And ideally you would be able to program that number that triggers the alert. That way we might be alerted to any kind of respiratory distress over-night and during naps. Thank you!
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What to do with an arms down swaddler?
Are there no options for breathing wear when my baby prefers to be swaddled with arms down? She didn't like the Nanit swaddle as it's too loose. She's only 6 days old, for reference. Any guidance would be great as I'd love to use the breathing monitoring and it's one of the reasons I chose Nanit. Thanks!
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Not sure if Red alert notification failed or if my settings are off.
Today we had our first false red alert with our 8 month old son, I reviewed the footage and I could see him moving and breathing the whole time and I already reported it in order to get feedback on what might have gone wrong. But we got the alert on the iPad that had the screen on in our bedroom but my husband and I did…
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False red alerts?
Hello, Last night we had 2 red alerts about 5 hours apart. Both times we went into the room and he was still breathing, but in a deeper sleep. How do we know if these were actual events of no breathing vs false alarms? It scared us to death and don't want it to happen again! Thanks!
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False Alarms every time "baby is moving"
Nothing changed in our sleep setup but suddenly last night every single time my baby moved, I would get a notification that breathing movement could not be detected. I would tap the notification and in the app it would show my baby moving his head and body a little trying to fall asleep (nothing new) and the breathing…
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Red alert
I received a red alert in the middle of the night. I had noticed the respirations were lower than normal as they were going to sleep but the band count was off as I took the respirations by hand. Anyway we went to bed and got a red alert a couple hours later. The video shows the band in place and baby on his back. He…
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Red alert
Hi. I had my first red alert on my 11 week old. When I rushed into the room he was breathing and the owlet sock said his o2 and HR were good. Is it normal to get false readings. Also, the last couple of days it says his respiratory rate is between 19-23 which it normally said between 25-35. Idk what is going on.
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Breathing band Questions..
Hello! 👋🏼First time mom here- My baby is 7 weeks and I’m curious does the breathing band work with other sleep sacks.. baby loves the dreamland sack (I know AAP doesn’t recommend weighted sacks now) but anyway I’m Just curious, or do I have to use the Nanit sacks which I do have but not sure if he likes yet!
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10 False Alarms in one night
I’m extremely frustrated that I’ve followed all directions for the breathing band use/wear and we have 10 false code red alarms last night, 10! We over night shipped a swaddle with breathing band to our house for tonight and it is eat too big on my 7 lb newborn. I’ve spent so much money on this machine and it’s accessories…
Categories
Popular Tags
- Expert Events 74
- Insights/Sleep Data 63
- Feature Request 61
- No Audio 61
- Insights Subscription 58
- Red Alert 52
- Camera Pairing/Onboarding/Reconnecting 49
- Camera Offline 48
- Camera Hardware 43
- Alerts/Notifications 40
- Nanit App 39
- White Noise & Nature Sounds 35
- Live Stream/Feed 31
- New Features and Products 28
- Camera IR Lights/Night Mode 27
- Breathing Motion Monitoring 24
- Frequent Disconnection 23
- App Feature 21
- Video History 20
- Temperature/Humidity 20
- Presale 19
- Night Light 17
- Breathing Wear 17
- Background Audio 13
- Motion Detection 12
Upcoming Events
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Ask a Pediatrician Anything with Dr. Liza
Ask a pediatrician anything! From preparing for baby, questions to ask when selecting your pediatrician, nutritional guidance & introducing solids, teething, gassy baby tips, milestones & more! Nanit Lab's Dr. Liza Natale is here to help! About Dr. Liza Natale Liza Natale is an NYC-based general pediatrician who has cared…
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FREE movement class: The Sculpt Society 20min Sculpt class, no equipment required
It’s a busy time of year for parents! Pro parent Megan Roup is here to host an exclusive sweat sesh for the Nanit Community. This class will be a 20 minute no equipment sculpt class with an opportunity for Q&A with Megan after the class. Attend the session and you'll be entered to win a surprise giveaway, to be announced…
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AMA: Optimizing Sleep in the New Year
Ask Nanit Lab's Dr. Natalie Barnett Anything about sleep! For many of us, our routines got out of whack over the holidays. Dr. Natalie is here to help! We invite you to share your Nanit Data so Natalie can provide recommendations and help you go into 2024 feeling confident about your baby's sleep! About Dr. Natalie Dr.…