Had our very first red alert throughout the night at 2:51am. Was the scariest thing, my baby is 18 months old and we’ve never had any false alarms like this. I reviewed the video and it looks like it was possibly a false alarm, but it’s hard to tell. I reported it false to hopefully get some more answers to see if this is…
My baby (4 month's) has recently started rolling over from back to front, and did it for the first time in her sleep last night. I am shocked that when I checked the breathing motion had simply stopped and only came up with the "baby out of crib" notification to stop monitoring or report (the report function also did not…
I almost jumped out of my skin when the Red Alert alarm went off on my phone in the middle of the night! Thankfully, baby was ok but can we please get any more info on why it was triggered? The breathing band was attached properly. Could we get stats on how many breaths per minute baby was doing before the alarm? Thanks
we’ve been getting frequent red alerts lately (almost nightly). When I go to check on my son he’s fine. It’s really freaking me out and preventing me from getting good sleep. Any ideas or recommendations for more accurate readings??
Had a red alert. How can these be corrected or investigated as to why it went off so we can avoid it happening again?
Hello, we just bought Nanit Pro camera on recommendation with the breathing band for our newborn. She is only few days old and since we use Nanit there were multiple red alerts, 2 to 3 the first time and again this night. I reported this one. I am thinking about keeping it or not, I am getting anxious and this is just the…
4-5 months ago I was getting red alerts every night for a week straight and you guys downgraded my firmware. Then I didn’t get one until this week where I’ve gotten my second one in two nights. Can you please send the app the previous firmware so I can downgrade and my baby and I can stop getting woken up in the middle of…
our Nanit showed a disconnect at 3:17 AM and then ultimately alarmed at 3:32 AM. We are positive this was a false alarm. Our baby immediately jumped when the alarm went off and then began crying when I picked her up. How long does it take Nanit to review this after you submit the false alarm claim?
I’ve had multiple red alerts with week, two tonight alone within 12 minutes. I can’t go back to bed because I’m worrying my child might have breathing problems, please help me. I can’t attach a video as I can’t afford insights but I’m so worried about my child, she really wants to sleep through the night but we keep waking…
If you had a false red alert & reported it, how long does it take for the support team to get back to you after investigating??? Ive had 2 red alerts two nights in a row and i dont know if my baby is having breathing issues or its completely false. Im scared
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