Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
My Nanit isn’t giving me any night reports
usually after I llay him down for bed shortly after it will say hey I was helped to bed so long ago. Now it just says good evening dad like he isn’t in there. And we aren’t getting any night reports
1