Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Multiple red alerts this week, two tonight alone
I’ve had multiple red alerts with week, two tonight alone within 12 minutes. I can’t go back to bed because I’m worrying my child might have breathing problems, please help me. I can’t attach a video as I can’t afford insights but I’m so worried about my child, she really wants to sleep through the night but we keep