We are using the Nanit swaddle on our 2 week old and received 3 false red smarts last night and a couple more the days before. We are following all the guidelines. What else can we do? Do I need to wrap the pattern tighter or looser?
I’ve got frequent false red alerts with both the band and the swaddle. Has it got to be on super tight? Anyway to reduce the false red alerts?
everytime my son moved last night I’d get a notification stating that nanit was not detecting breathing motion. It would give me the option of making a false report, reconnect itself, or I’d have to manually restart it. what is this issue? If the camera cannot detect breathing why is a red alert not going off and this…
Hello Support - We got a red alert this morning. Any insights you can provide into what happened? I submitted as a false alarm, as baby seemed fine, but didn’t receive any sort of confirmation via email so I want to make sure it was received. Thank you.
We received a red alert tonight that woke us up in middle of night. However there is no "recent red alert" banner on the live stream or in event history. If I watch the video I can hear it go off at 12:17am, but there is no banner indicating this happened. Does that indicated false positive? Is this a glitch?
Hello Nanit! We had a red alert tonight for the first time since our daughter was very little. It was at 3:26am 5/16. Could you look into this as we are not sure if it was a red alert or not because she eventually pushed herself up before we ran into the room.
we had a very scary alert. Can you please send more info about the breathing rate bc the app doesn’t provide it
cannot view the red alert that just went off for no baby breathing. on the timeline when the red alert happened it says disconnection which is super weird. And on the notifications to view the clip it says no video available.
I have the Insights Ultimate plan. My baby sleeps with the breathing wear and we monitor breathing every nap and at night through the app. My app shows an area in the dashboard for the nightly insights that states I can see breathing trends. The area provides a link and says that to use this, I must first order breathing…
Dear Nanit Support and community, We have been using Nanit Pro Camera since two years with our first kid. We have not been using Breathing Monitoring for a a lot of time for our toddler. Although at the beginning of our usage there were also many false red alerts they were minimized after some time and after communicating…
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