Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Breathing band beyond 24m

Has anyone heard any talks about Nanit making a breathing band beyond 24m? My 15month old is already 29lbs and the breathing band is suitable up to 30lbs. I don’t want to end my Nanit journey. Or is there a way I can modify the breathing band to make it larger? Sew two of them together? Thoughts?

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