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7 week baby not sleeping long and won’t go down
I have a 7 week old and the last 2 weeks he seems to not go down easily and the longest sleep he gets is 30-40 mins in a crib. He can get longer stretches during contact naps but basically won’t sleep on his own long. Everything I read is he may be overtired but we try to get him to sleep right after a feed (which can take…
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I just suscribed last night to the insights feature, I have my nanit on a stand but still not workin
I would like to know what I am missing, suscription is confirmed but I keep seeing that the camera needs to be on a stand in order to work. Which i don't understand as I have my camera on a stand. Appreciate any insights on how to fix this or I'll have to cancel it. Too expensive for it not to work properly.
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Nanit is Open To Work - help us get hired!
Nanit is officially on the market - and OPEN TO WORK 👀 💼 For years, we've been quietly doing the job of sleep coach. Tracking patterns. Spotting trends. Helping families understand what's actually happening at night. And we think it's time we got a little credit. While parents are hiring sleep consultants, sifting through…
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Video history, sleep score, notifications not working?
I have the Nanit Pro, using app version 3.64.0 and currently subscribed to the memories plan. I have used the Nanit for 3 days now and have never been able to see the video history clips (screenshot below). I also have never gotten a sleep score or any sleep insights to work (also screenshotted below). The notifications I…
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Nanit Time Error, Time Issue, Time Stamp Wrong
We have a really frustrating issue where Nanit’s time stamps are very incorrect, which causes us to not be able to accurate track how long our baby has been asleep, or what are the real times of sleep/wake ups. Thus all our sleep diagnostics are off too. For example, in this photo, it says “my bed was attended 4hrs and 21…
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Nanit Tracking Night Sleep as a Nap
Our Nanit has been tracking night time sleep as a nap. He usually wakes up between 4-5 to have a bottle then goes back to sleep. Put him back to sleep around 5 AM this morning and he woke up at 9. The Nanit counted it as a 4 hour nap. My “out of bed” time is set 8 am - 10 am. This is the 3 or 4th time this has happened and…
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Insights not working
My daughter naps in her crib with her Nanit on, twice a day. Yesterday there were no daytime insights and last night said there wasn’t sufficient data. She was in her bed all night last night, over 10 hrs. Today she’s already napped once and there is nothing for this morning. Kind of annoyed I’m not getting what I’m paying…
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Alerts or notifications for babies rolling over?
Does the Nanit Pro offer alerts or notifications for when the baby rolls over? I'm less concerned about capturing Milestones, and more concerned here with sleep safety. For example, if a 5 month old rolls over (i.e. back to tummy) during sleep, does Nanit offer the option to receive an alert or notification?
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Activity and Dashboard not showing
Yesterday, all my features stopped working. I can no longer see my daughter's activity, dashboard etc. I can only see the live camera, however when my husband logs in, he still has full access to everything and the app is working as normal. I tried logging out and logging back in, made sure all the updates were completed…
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📣 Introducing: Sleep Score
We're thrilled to announce the launch of our newest in-app feature: Sleep Score. This single clear, science-backed metric translates overnight complexity into morning clarity. Powered by Nanit’s advanced computer vision technology, Sleep Score analyzes sleep duration, timing, continuity, and parental intervention patterns…
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Insights not tracking
The last few days I’ve noticed my insights and video history aren’t working. I’ve tried turning the camera on and off with no luck. Anyone know how to fix this issue?
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Does anyone know how to fix sound issues on the monitor and in the app? Or how to resume sleep data?
I'm having SO many issues with my Nanit! The sound coming out of the Nanit sound machine is all of the sudden about 10% of what it originally was. It's hardly even noticeable anymore and it used to be a great feature that we used often while my son was sleeping. I have no idea how to fix it - I've rebooted, unplugged, and…
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No insights
I’m having trouble with insights. I have been outing baby in and out of the crib for the past couple of days and it doesn’t say at the bottom of the screen “hey mom, I have been asleep for X hours”. Nothing has changed, I haven’t moved the camera, it’s been on the wall mount in touched, position of the crib is correct, it…
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Change Sleep Time
I’m in Texas & the time changed yesterday morning. It shows that we put Emma Kate to bed at 7 pm last night- when will it update to the correct time? We put her to bed around 8 pm.