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My brand new camera won’t turn on
I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
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Nanit Camera Won't Turn On
Our breaker flipped and we lost power. When I turned everything back on again, our Nanit camera stopped working. The Nanit was plugged into a surge protector and everything else on the same surge protector still works fine. When plugged in, it briefly shows the red lights and makes that faint "click" sound. After about two…
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Nanit Pro will not power on
I unplugged nanit pro camera and now it will not power back on. Wi-Fi network is live and available, camera lights are not turning on.
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Camera not working straight out of the box.
I have reset it, I have plugged into several outlets I know work and nothing. I have the Nanit Pro with stand.
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Why do we have no camera feed?
Our internet runs at around 400mbps and the Nanit Pro camera is around 4 metres from the router. For around 6 weeks, it worked well, and there was only temporary downtime for the camera. Over the last week, the camera has kept cutting out. We have followed all the troubleshooting guidance: unplugged the camera, switched…
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Nanit Pro Camera Not Powering Up/Not Working
Hello, We purchased a Nanit Pro Camera in Nov '22. No major issues until earlier today, when the camera would not turn on at all. Checked the power outlet with other devices, and also checked the Nanit camera itself on our travel stand, and still no lights/powering up. Attempted power cycling a few times, and also a hard…
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My camera won’t turn on
I just started using my camera for no more than 3 hours to monitor my newborn. And the camera suddenly shuts down and it wont turn back on. I have the Nanit Pro wall mounted version. I tried power cycling it many times. And it still won’t turn on. Please assist.
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Nanit pro will not turn on.
My Nanit pro started making some weird noises so I turned it off but now it will not turn back on. The blue light will not show after pressing the button on the back and it will not turn on after holding that same button for an extended period of time. It feels like this camera is broken. I have unplugged and plugged back…
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No power to nanit after removing to travel stand.
I unplugged nanit pro camera to plug into travel stand and now it will not power back on. Wi-Fi network is working, camera lights are not or turning on. I’ve done all the reset as advised for troubleshooting and tried plugging into usb-c. Please can you help with next steps ?
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Nanit Pro Dead
Hello, I recently set up my Nanit Pro. Upon initially doing so, it received power (confirmed by status light). I did not need to use since I set it up pre-birth of my child. Now, when trying to pair, it is not taking power. I have tried all troubleshooting steps, including resetting, changing the power cable, changing…
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Camera not working
we’ve only had our camera since December 2023 and are finally able to use it for our son and after one night in the crib it stops working, we’ve done everything in the app it suggested new blocked trying a different usbc cord still don’t work the blue light won’t even turn on. This isn’t right spending the money we did for…
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My Nanit Pro won’t turn on.
I Purchased a Nanit pro camera and it won’t power on right out of the box. What are the options to fix this? Tried different plugs and power blocks, won’t turn on, has never powered on.