Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

No power to nanit after removing to travel stand.

edited July 2023 in Camera + App 6 comments

I unplugged nanit pro camera to plug into travel stand and now it will not power back on. Wi-Fi network is working, camera lights are not or turning on. I’ve done all the reset as advised for troubleshooting and tried plugging into usb-c.

Please can you help with next steps ?

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