Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit pro will not turn on.

edited January 23 in Camera + App 5 comments

My Nanit pro started making some weird noises so I turned it off but now it will not turn back on. The blue light will not show after pressing the button on the back and it will not turn on after holding that same button for an extended period of time. It feels like this camera is broken. I have


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