Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Wall Mounted Stand Loose

edited October 2023 in Camera + App 6 comments

Hi there,

The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.


Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!