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Audio not working when minimized and popped out
hello, the sound is not working when the video is minimized and popped out. I have checked all the settings and they are correct. See attached screenshot. I have closed all other apps and even turned off and on my phone to ensure that nothing else is getting in the way. Please help
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Audio Cuts Out....
....when I minimize the app now and I don't understand why. It was working just fine up until recently. It does this now for both me and my husband. Anyone have any idea why this happens?
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Background audio not working at all
Hi, I just set up a new nanit-pro and haven't been able to hear the background audio at all. I have tried restarting the app, re-installing the app, restarting the iPhone and reseting the device.
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Audio stopped working overnight
We just installed our Nanit yesterday and last night, the background audio stopped working while we were sleeping. It also stops when using the Dashboard in the app. How do we solve this? It is the most important feature for us - especially at night.
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Was this built with a sleeping baby in mind?
Hey Nanit community and support, perhaps you can help me out. I am a fan of the product as a whole but I’m puzzled/frustrated with a few items, and hope I’m just misinformed… Why does a product intended to sit over a crib have 4 glowing red lights aiming down at the child in a pitch black room? I understand IR sensors,…
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After App update 3.9.17, sound/audio no longer works on app
Since my Nanit app updated last night to version 3.9.17, there’s no sound coming through to the app. I have turned off my phone, closed the app multiple times and yes I have the sound on - selected as Background Audio. Please advise ASAP, as this is kind of an important feature.
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Nanit camera on all day
Do you leave yours on all day or turn off? Does it matter? ive also been noticing my sound while watching or listening on my phone goes in and out because I hear the white noise and it's so annoying
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Background sounds
Back ground sound no longer working since update. Please fix
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Sound
the Background audio is not working from my Nanit. It appears that this has been an issue lately. I have tried the trouble shooting tips from the other posts including turning off/on, unplugging router and Nanit, power cycle, delete app and reinstall. Has a solution been determined? thanks
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Can't hear baby when I have the app on in background
Why can’t I hear my baby when I have the app on in background. Why do I have to have the app open constantly to hear my baby. I wasted my money on this device.
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Background audio on switched during night.
Last night I had the Nanit app set to background audio on. I know it was working fine but I woke up at 4:30am and the app had somehow switched to audio on, which meant it didn’t make sound when my phone was locked. Opened the app to a screaming baby and I have no idea how this happened. The only thing I can think of is…