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My background audio keeps cutting in and out
Hi - for the past month when I set the app to "background audio" once I am out of the app the audio skips in and out. I can hear my white noise machine and then it gets choppy. Seems to be a common issue for a lot of people. And yes I have power cycled many times. please help
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Background Audio Turns Off
I have my background audio enabled and turn it on before going to sleep. The last few nights my background audio has turned off at some point. I have tried unplugging the camera and resetting my phone and none of it is helping. Please advise.
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Independent Background Volume Control
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is…
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Audio stopped working overnight
We just installed our Nanit yesterday and last night, the background audio stopped working while we were sleeping. It also stops when using the Dashboard in the app. How do we solve this? It is the most important feature for us - especially at night.
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Background Audio Parent Swap Feature Request
Would love a feature that allows for a seamless parent swap for sound monitoring in the middle of the night. For example, my husband is currently on night feeds and has the background sound monitor on. I take over at 5am, while we're both still asleep, and it would be awesome to have a feature that auto-turns background…
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Nanit App Playing Nature Sounds, Even Though Room is Silent
When I pull up the Nanit app on my phone, I hear rain noises play, even though all ‘Nature Sounds’ are turned off on the app. The nursery itself is silent (no other white noise machines in the nursery). My partner is experiencing the same issue on his phone. Any advice on how to resolve?
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Background audio
my background audio no longer works at all. This is a huge part of why I bought the camera. What’s happening and how do I fix it?
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Went to bed with background audio on and woke up no sound and saying it was disconnected
Went to bed with background audio on but from midnight to 3 am it says my device was disconnected and there was no monitoring or anything going on. We had a bad storm so our WiFi most likely went out, however I have the cellular setting turned so even without WiFi it will keep the background audio on. Is there anyway to…
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Audio cutting out
Greetings, for the past month I am noticing if I put Nanit in the background on my IPhone the white noise and any noise from my toddler is not being heard. I am not closing out of the app all the way just putting in the background. I have to go back into the app to even see if she is awake. If I stay in the app I hear all…
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Audio Cuts Out....
....when I minimize the app now and I don't understand why. It was working just fine up until recently. It does this now for both me and my husband. Anyone have any idea why this happens?
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Background audio not working
The camera updated a few days ago. Since then, my background audio is not working. It will work for a few seconds and then stop working. Please advise on how to fix. I tried turning the Nanit off and on by unplugging it. Tried force closing app, removing camera, rebooting phone. Problem still persists.
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Background audio
Hi, since the latest App update when I minimise the application to use my phone the background audio does not come through. Background audio is only available now when the app remains open! Can you please advise on how to fix this? Thanks
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Audio not working when minimized and popped out
hello, the sound is not working when the video is minimized and popped out. I have checked all the settings and they are correct. See attached screenshot. I have closed all other apps and even turned off and on my phone to ensure that nothing else is getting in the way. Please help
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Background audio not working at all
Hi, I just set up a new nanit-pro and haven't been able to hear the background audio at all. I have tried restarting the app, re-installing the app, restarting the iPhone and reseting the device.