Parent confidently. Be a team. Conquer self-doubt. Join Parent Like a Pro Summit 6/1-13, with expert sessions + more!
Details and RSVP information here

-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
-Fight parental burnout (AMA through 6/7)
-Analyze your Nanit data for family wellness (AMA through 6/7)
-Conquering Self-Doubt  (6/13 @ 7PM EDT)

Background Audio

Audio stopped working overnight
We just installed our Nanit yesterday and last night, the background audio stopped working while we were sleeping. It also stops when using the Dashboard in the app. How do we solve this? It is the most important feature for us - especially at night.
Audio Cuts Out....
....when I minimize the app now and I don't understand why. It was working just fine up until recently. It does this now for both me and my husband. Anyone have any idea why this happens?
Was this built with a sleeping baby in mind?
Hey Nanit community and support, perhaps you can help me out. I am a fan of the product as a whole but I’m puzzled/frustrated with a few items, and hope I’m just misinformed… Why does a product intended to sit over a crib have 4 glowing red lights aiming down at the child in a pitch black room? I understand IR sensors,…
After App update 3.9.17, sound/audio no longer works on app
Since my Nanit app updated last night to version 3.9.17, there’s no sound coming through to the app. I have turned off my phone, closed the app multiple times and yes I have the sound on - selected as Background Audio. Please advise ASAP, as this is kind of an important feature.
Nanit camera on all day
Do you leave yours on all day or turn off? Does it matter? ive also been noticing my sound while watching or listening on my phone goes in and out because I hear the white noise and it's so annoying
Background sounds
Back ground sound no longer working since update. Please fix
Sound
the Background audio is not working from my Nanit. It appears that this has been an issue lately. I have tried the trouble shooting tips from the other posts including turning off/on, unplugging router and Nanit, power cycle, delete app and reinstall. Has a solution been determined? thanks
Can't hear baby when I have the app on in background
Why can’t I hear my baby when I have the app on in background. Why do I have to have the app open constantly to hear my baby. I wasted my money on this device.
Background audio on switched during night.
Last night I had the Nanit app set to background audio on. I know it was working fine but I woke up at 4:30am and the app had somehow switched to audio on, which meant it didn’t make sound when my phone was locked. Opened the app to a screaming baby and I have no idea how this happened. The only thing I can think of is…

Upcoming Events

💬 Parent Like a Pro AMA: Digging into the Data with Nanit Lab
Nanit Lab's sleep and pediatric experts Dr. Natalie Barnett and Dr. Maristella Lucchini will be in the Nanit Community to answer all your questions about your baby's Nanit data! Head to the AMA thread to share your data and questions or concerns with Nanit Lab and they'll help you uncode it for a better night's rest! This…
💬 Parent Like a Pro AMA: Managing Parental Burnout with Shelley of Run Tell Mom
Are you feeling overwhelmed, burnt out, or frustrated? If you are struggling to navigate being a parent, partner, friend, professional, person (and so much more), Shelley is here to help! This week, Shelley is joining the Nanit Community to answer your questions and help provide sustainable solutions to help support your…
🎥 Parent Like a Pro Webinar: Conquering Self-Doubt
Join us for the final Parent Like a Pro session: Conquering Self-Doubt. In Nanit Lab's recent State of Parental Confidence Report, there were 4 categories that appeared to have an impact on parental confidence overall. One of those pillars is Self Doubt. In this session, we’ll explore how self doubt creeps into…

Background Audio

Discussion List