Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Independent Background Volume Control
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is also adjusted. I’d