Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Audio Cuts Out....

edited May 2023 in Camera + App 18 comments

....when I minimize the app now and I don't understand why. It was working just fine up until recently. It does this now for both me and my husband. Anyone have any idea why this happens?

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