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Noise Notification’s for Dogs Barking and not baby
Hi, Does anyone know how to filter out my dogs barking from the sound notifications? They set off the noise alert more than my baby crying does.
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No motion notification alert while camera is up on phone screen
Hello, I have noticed that my iPhone (version 16.3.1) is no longer receiving real time motion alerts when the app is open and running/screen of crib in view. It will alert if I have the app open in the background (not minimized). How can I get it back to sending alerts with app running/picture in view as it did always work…
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Delayed Notifications and notifications with no sound
Hello- recently we have received delayed notifications and inconsistent notifications with no sound alert when all ringers and volumes are at its highest on our phones. We run the app all night on charged iPhones version 16.3.1.
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Anyone else having issues getting notifications on their devices???
We recently set up our Nanit and between two iPhones and one IPad we are not getting any sort of consistent notifications on our lock Screen. Sometimes the ipad will alert us of motion, sometimes the iPhones will, but the majority of the time it does not alert us of motion or sound on any device. We have the app running in…
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NO LONGER RECEIVING NOTIFICATIONS
I used to receive notifications every time my baby woke up, cried, someone attended the crib…now I don’t. I have tried all of the setting options and it’s still not working. Kindly let me know how to fix this. Thank you!
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No notifications outside app
I am not able to receive notifications outside the app. I need to be physically looking at my app to know motion detection or any notification because it’s not going to my phone. I have checked settings and it’s all ok.
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Notifications stopped sending
Both my husband and I have iPhones. At some point the nanit app was deleted from my phone (I don’t recall doing this - but maybe it was an accident). Upon reinstalling, I now do not receive notifications to my phone while my husband does. When I pull up the ap & click the bell - I can see the notification did happen. I…
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How do you get alerts/notification to pop up?
I can’t figure out how to show up the alerts when my phone is closed. Is there something I need to do?
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Nanit pro sound notifications
Hello, we have just set up our Nanit for the first time as we are starting to leave the baby in the room on her own. she cry out at one point and there was no alert notification so I turned the sensitivity to max. It still doesn't really pick her up though? In the morning when she wakes up it registers our voices but not…
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Alerts
Ive seen several posts about this but not any resolution outside of the initial troubleshooting. Alerts are delayed or do not activate. I have the background audio on and will hear my baby cry before the Nanit notifies me. Baby is moving and Nanit does not notify me. Settings set to the highest sensitivity level. No sound…
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Delay in notifications
I am having a large large delay in notifications. Like 10-20 minute delay. This is very frustrating as I work froM home and rely on this monitor for when my baby wakes up. It’s been happening for the entire time we have used it for 4.5 months. I have the Nanit pro camera, I am using an iPhone and downloaded the app in…
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No Notifications
We suddenly stopped receiving any notifications on all devices last night. We have rebooted and reinstalled app but that did not resolve the issue.
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Insights always WRONG!
Hello! I continue to have wrong info from the Nanit and I’m paying for the premium membership. Why?!?! I have reset, I have emailed and follows up on multiple support tickets and getting frustrated with the lack of response. Wrong data includes: 1st - says that my son has slept 14 minutes the full night 🙃 when he obviously…
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How to get the camera to pick up motion when my son rolls over?
My son started rolling tummy to back while in his crib. I saw another support response telling the user to turn the camera sensitivity for motion notifications to the highest level. I did this and it still didn’t pick up the actual event of rolling even though it sent a lot of alerts for much smaller movement. Any other…
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Nanit tracking when toddler is on the floor
We've just moved our eldest into a cot bed and rather predictably, he's enjoying the freedom to get out and move about. This sometimes means he ends up asleep on the floor. We're happy as long as he's sleeping, but Nanit is struggling to track his sleep and generally most days it says he was taken out of bed...is there a…