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Baby out of crib alert delayed 10 mins

edited July 2023 in Breathing Motion Monitoring 18 comments

My camera itself (video, sound alerts etc) does not experience a lag, but we have been using the breathing band and every single time I take the baby out of the crib it notifies me exactly ten full minutes later that he is out of the crib. My concern is if we experience a red alert will it also be

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