Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Delayed Notifications and notifications with no sound
Hello- recently we have received delayed notifications and inconsistent notifications with no sound alert when all ringers and volumes are at its highest on our phones. We run the app all night on charged iPhones version 16.3.1.