Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Notifications stopped sending
Both my husband and I have iPhones. At some point the nanit app was deleted from my phone (I don’t recall doing this - but maybe it was an accident). Upon reinstalling, I now do not receive notifications to my phone while my husband does. When I pull up the ap & click the bell - I can see the