This morning my sound and light machine cut out as I was putting baby back in the bassinet. I went to plug it in since I figured it'd need charging soon. It just flashed the word APP on the clock display and I unplugged it to take a better look and almost burned myself on the charger it had gotten so hot. It will not…
I just received the Sound + Light yesterday and set it up last night. While sitting in the glider across the room around 4am I could hear a faint noise I hadn’t heard before. I inspected the machine and could hear a faint buzzing / electrical sound that seemed to be coming from the top, despite no sound being on. I checked…
I just set up my nanit sound machine and light. I was interested to see what the temperature and humidity showed for my nursery, since that is one of the cool features with this device. The app is telling me it is 86 degrees in the room. We are experiencing a heatwave, however I truly don’t think it is possible that it is…
We have 2 of the sound and light machines one for each child. For some reason the second one decided to stop doing the monitor function. The first one still works fine. Kid one has a camera and sound/light machine in the room. Kid 2 has a camera in the nursery but the sound machine is in the master bedroom because we…
we bought light and sound and have had problems with it since day one. It won’t connect to Wi-Fi even though the app says it’s connected. The light feature works great, but the sound cuts out and it will only play a half a second of white noise before turning off again I’ve tried all of the troubleshooting on the website.…
I’m trying to set up my sound and light machine. I have followed the prompt to scan the QR code, I have even tried troubleshooting by holding down the two top buttons on the back. The light flashes 3 times both ways but the device won’t connect to the network. I’m using WiFi. What am I doing wrong?
Why does the white noise sound cut out periodically on the sons and light machine? It briefly goes silent and wakes up my baby
As stated, sound+light machine is failing to update firmware. Currently using version 1.2.7. Device is plugged in and connected to wifi, confirmed with lights on the bottom of the machine.
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
Every day, our Nanit Sound + Light shuts off in the middle of my daughter's nap or bedtime sleep and disconnects from wi-fi. We are able to re-pair it eventually by turning the device on and off, but it is extremely frustrating and we should not have to do this each time we use it. We have checked that the firmware is up…
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