Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Sound & Light Machine beeping and cutting on/off
Ever since the new update, I've noticed that at least once an hour there is a disturbance to the sound machine. It either makes a loud pitched beep (almost like a fire alarm) or it cuts out and comes back on a few seconds later. I've tried switching sounds, turning it on and off, deleting and reloading the app on