Hiya! We have the Nanit Pro. Came home after a few days and realized the night light turned off on its own. Does it do that? I’m concerned about hacking. It’s the first time this happened and I’m spooked.
Last Thursday afternoon I was testing the Nanit Pro, because that evening it would be the first time to have a babysitter for Astrid. It worked. I also saw a firmware update being done. Later that evening it did not work any more. Still now. No lights works on the device. Also not after a longer press on that button.
my sound will not work on my nanit camera. I tried restarting my phone, deleting and re-downloading the app, unplugging it and plugging it back in, and checked all settings.
I would love to purchase a milestone video. We don't need the subscription, but only the memory you can provide. Is that possible? We love you guys! Life saver is an understatement. Thank you!
A couple of nights ago, I stopped receiving sound from my son's nursery on our Nanit camera. The video is working great as always, but zero sound. I've checked all settings and have ensured everything is on. I unplugged the camera to reboot it and it didn't help. My older camera is working just fine with the same settings.…
I'm trying to install the nanit app on my google home. It appears on the list when selecting 'Works with Google' but says no compatible devices were found in your nanit account, even though the nanit app is working. Are you able to assist? or tell me if its possible to cast the video to my hub?
hi, I cannot get the sound on my nanit to work. It was working yesterday and I’ve never had this issue before. Thank you
I can't turn on and off the night light. There is only an option for 15, 30, 60 mins. Has this been removed?
How do I turn on my insights subscription
Hello The night light on my Nanit Pro doesn’t seem to be working.
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Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…
