White noise or nature noise stopped working suddenly. Microphone and light not working either. Buttons show as working but sound or light do not come out from the device. Otherwise camera is connected and I can hear and see the babies. I tried restarting and resetting camera and app and nothing worked!
Multi-taskers and super scrollers, unite! Our team is super excited to announce the launch of one of our top requested features - Picture in Picture (PiP) for iOS and iPadOS devices on version 15 and above! It’s easier than ever to keep your eyes on your little one while doing ~literally everything else~ on your device…
Hi all UK customer here with a nannit pro. Bfore the latest update we had no issues at all with the camera, the echo show or its connectivity. We use an Amazon echo show 8 as our primary monitor when we are downstairs, this allowed us to view the live feed indefinitely. Since the latest update (firmware 6.15.502) we echo…
just opened out camera from our registry but don’t see where to activate the free subscription to Insights. Any help would be appreciated. Thanks
....when I minimize the app now and I don't understand why. It was working just fine up until recently. It does this now for both me and my husband. Anyone have any idea why this happens?
The camera updated a few days ago. Since then, my background audio is not working. It will work for a few seconds and then stop working. Please advise on how to fix. I tried turning the Nanit off and on by unplugging it. Tried force closing app, removing camera, rebooting phone. Problem still persists.
Is it common for the speaker on the monitor to burst? All of a sudden, all noise coming from the monitor sounds extremely grainy and not clear. We use white noise with every put down, and the noise output is so different from what it used to be, it’s now distracting to my baby.
we’ve had the Nanit less than two days and already the camera is not working. We have tried other plugs etc and it’s still not working. Really annoyed as this appears to be an issue that comes up for others - it’s absolutely ridiculous for such an expensive camera. Not been able to connect with a staff via telephone.
Hi I have a nanit pro camera + stand I purchssed a new subscription today, however, the subscription is not activated nor is there any where to enter the transaction number on the received invoice. Can you please assist urgently. Thanks
Ever since I updated the app, I have no sound on any device I use. What do we do about this? We need sound to know when our baby wakes up.
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Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…
