I have no sound coming from my app. I updated the app yesterday and it is now not working. I have tried deleting and reinstalling the app. It did not work.
Just run the update on the app and the sound is no longer working - how can we restore it thanks
The website's live player bitrate is horribly low. I have the app set to High bandwidth usage but I am guessing this just impacts the local network and not the data being sent to Nanit's servers. The resolution of the stream post Nanit server encoding is 1080 but only ~450kbps!!! This appears to just be an HLS stream with…
My Nanit used to tell us when our baby fell asleep "I fell asleep X minutes ago" but now it just says "Good Evening Mom." Is there a way to turn this feature back on? We don't have premium and never have, it just showed up for us.
the free subscription is not showing up anywhere from me but the camera is set up. Please advise.
been this way for several months and I have opened a ticket before and gotten no response.
Hello, I recently set up my Nanit Pro. Upon initially doing so, it received power (confirmed by status light). I did not need to use since I set it up pre-birth of my child. Now, when trying to pair, it is not taking power. I have tried all troubleshooting steps, including resetting, changing the power cable, changing…
I have two Nanits to use the split screen function for my 3 year old and newborn. Several times now I’ve woken up to both sides of the split screen function on my 3 year old and NO MONITOR on for my newborn which is extremely worrisome. So then we decided that one of us would have one monitor on one child and one monitor…
My Nanit does a good job tracking daily naps in the dashboard under the day tab but when I switch to the week tab it has no data about the naps. And the month tab doesn't show anything but an error.
In this month's App Talk event, our Product and Customer Success teams introduce the newest features in the Nanit Camera and Sound + Light Apps! Recently launched Pro Camera features we cover include: Baby Standing Notification (iOS) Picture in Picture (NEW to Android!) Temperature + humidity graphs Recent Sound + Light…
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New Nanit users, this one’s for you! Join our Product, Support + Community teams and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for success. In this webinar, we'll cover: The Nanit ecosystem Nanit Insights Plans MVP features for the newborn phase How Nanit…