Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Customize Notifications for only when baby is in crib.
I wish there was a way to receive notifications for sound and movement only when baby is in the crib. We have the changing table in the nursery (I assume many people do) and I'm getting useless notifications throughout the day when I am just entering and leaving the room.