This discussion was created from comments split from: Sleep Status Not Available for Viewer Access?.
Hello, I have the nanit pro and we set it up today and on the app it says I have the basic plan, but when I log in not through the app it says I have the insights sleep annual plan. Can someone please explain to me what the difference is or if it’s the same thing ? Also it says my next billing date is in December, but I…
Hello. We bought a pro and installed the new firmware. Since unboxing and then updating today the nightlight will not turn on. We’ve unplugged the camera turned it off deleted the app and restarted our phones and it isn’t working, on both phones. Bit annoying. Thank you.
we have a spare camera for travel and wondering if I can swap the profile back and forth for my son? We only have 1 child but the second camera is set up as generic “baby” but would like to use his profile if I can!
hi , My baby recently started crawling and before that we had the sensitivity low because when he would wake, he would cry, couldn’t do much for sitting up and crawling and reaching pulling up etc. now he can do all of the above so I increase sensitivity to catch those, and now it alerts us when he is asleep and moves his…
hi, just installed the nanit pro cam today on a flex stand. it does not "click" into place and falls when moving the crib when the camera is at an angle. this is very concerning. please help, Thanks. asaf
Hello, could you please help me with removing the baby profile ‘Garth’ from my app. Thanks!
We purchased a Nanit pro and want to test it/ get it set up in the nursery but we are expecting a delivery date in 3 months. Is it possible to test/set up without starting the 1 year subscription?
Connected care, centralized to share. In this month's app talk, community members got a first look at Care Logs - your favorite new baby tracker. Care Logs is our next Nanit App feature to help support you on your parenting journey: Use one app to track baby’s feeding, changes + sleep Align caregivers with one clear view…
For probably 3 months now I’ve woken up to my nanit sound not working or staying on all night. It happens every single night, without fail. Most nights my 1 year old sleeps through the night but it’s extremely saddening when he does wake up and cry for 2-3+ hours, and I have no idea because the sound has stopped working.…
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