I have a monitor where there are times the audio does not come through at all. It will be working at the start of the night and then suddenly just stop. The video is fine but for the audio to come back I have to close the app and restart. I have background audio on and my phone plugged in. Things I have tried: -hard reset…
iPad and iphone updated to the newest available Nanit App a few days ago. Since then, streaming is stopping in the middle of the night. I want to make it clear, the camera is not disconnecting from the network, and it is talking to the internet the whole time. I know this because I can go to Video History and watch the…
when i go to dashboard on my app it keeps saying my baby woke up, but i was watching her on the camera and she did not woke up at all. How do I change that cause the sleep analysis is wrong because of that and honestly I don't want to manually change it all the time because we spent so much money on the camera for the…
The hard reset does’nt work. My baby just born 6 days ago. Please help me!!
Nanit is not showing me how long the baby slept for and when he was attended or taken out of bed. Is this feature now under subscription?
It Has been going on for awhile. Nanit just stop having the room temperature and Moisture %. I have unplugged. Re-download the app and no luck. Can anyone help? I loved having this Feature so I can adjust to my child’s room
I recently bought a Nanit pro less than two weeks ago on Amazon and when I pair it, it does not give me the free year of insight basic. It keeps telling me to buy it at $50 a year. How do I activate my free plan?
my camera will not lock into the stand that I purchased separately. It dits Into the wall mount that came with the camera but not the stand. Is my camera faulty or do I need to purchase a new travel stand?
I updated the app this morning and ever since then there’s zero sound. Don’t even get a notification if baby is crying. How do I fix this??????
I have twins and two cameras. Can I use one insights subscription for both cameras? Or do I have to purchase two subscriptions?
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Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…
