Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
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-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
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Middle of the night waking counted as daytime summary
I’m new to the Nanit camera and last night was our first time using it. I woke up in the middle of the night (3am) to feed baby, and from there on out til her morning wake up (8am), it counted that time asleep as daytime sleep.
How do i get those hours counted as nighttime sleep?