I bought the insights plan from the online store, but I can't find any way to use the activation code that came with it in the app or on the website. They process the money and payment quickly but the servie and delivery is lacking. We get a lot of emails on the activate and payment confirmation. How do we start using ?…
i wanna set up my camera but dont need the insights yet as the baby is due in october.hows that possible to do?
the camera will not click into the flex stand. Unusable. ?
Hi the white noise volume dropped and is too quiet on my sons nanit. It was totally fine but then that started a few months ago. I have 2 other Nanit cameras and the other one is at least double the volume. I've power cycled, reinstalled the app, and using other devices makes. Please help, thank you.
I Dropped my Nanit camera and we just moved into a new place. As we were trying to set it up my husband noticed that the wifi button no longer clicks and if you shake the camera you hear rattling. Is there a way to get a replacement camera at a discounted price since we have been members since 2021? Also, we have baby #2…
A few weeks ago, Nanit was made aware of an audio issue affecting a small number of customers (.03%) that occasionally played a distorted and unfamiliar sound through our camera. We escalated this issue immediately to the highest levels of the company given how important our customers’ trust is to Nanit. Since that time,…
I read the blogs and forums and did all the troubleshooting, our camera will not turn on. It will not power on the mounted wall stand or the travel stand.
clearly the baby wasn’t awake the whole night! Please help. I’ve been contacting Nanit and they are offering no help except from constantly restarting the app and camera.
I ordered the nanit from the website along with the memories subscription. I do not know where to find my activation code.
Greetings, for the past month I am noticing if I put Nanit in the background on my IPhone the white noise and any noise from my toddler is not being heard. I am not closing out of the app all the way just putting in the background. I have to go back into the app to even see if she is awake. If I stay in the app I hear all…
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