Went to bed with background audio on but from midnight to 3 am it says my device was disconnected and there was no monitoring or anything going on. We had a bad storm so our WiFi most likely went out, however I have the cellular setting turned so even without WiFi it will keep the background audio on. Is there anyway to…
Hi. The live camera works but my nanit video history hasn’t worked for 4 days. It keeps saying video is unavailable. I have been using this for 9otnhw and haven’t encountered this issue. Please help!
i just got a nanit pro camera and when I should have 1 year free sleep insight, I only have 6 months. Runs out in D ecember So, what’s the problem and what's going on?
I tried the camera with multiple bases and even a usb-c just to see if I could get any power. It’s dead. Nanit Pro only 6 months old. How do I get a replacement?
I’m new to the Nanit camera and last night was our first time using it. I woke up in the middle of the night (3am) to feed baby, and from there on out til her morning wake up (8am), it counted that time asleep as daytime sleep. How do i get those hours counted as nighttime sleep?
What can I do to solve this delay sound?
my camera mounts securely to the wall mount, but doesn’t click into the flex stand and it’s super wobbly. I saw this is a very common issue.
I’ve had multiple nanits for over the past 4 years. My wife and I both have iPhones. I have an iPhone 12, she has a 13. The app just recently started playing background noise constantly even when I close the app. The only way I can get my background noise to stop is to turn off my phone completely and restart it. My wife’s…
the dashboard has been working but suddenly it Started to show that the dadhboard is not available with flex stand
After several months of having to leave my app open to get background audio (and keep the phone open all night), today my audio is not staying on even with the app open. Both audio types only work when initially opening the app and cut out 5-10 seconds after. It only works again if I close and reopen the app, and then cuts…
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