Hello, I’m not seeing anywhere in the app to activate my 1 years free insights subscription. I’m seeing a lot other people having this issue, which seems a bit of a bait and switch to me. Can I please have this activated on my account?
I had a free 1 year subscription which ended up last year, I didn't decide to buy subscription but now I'm thinking about having insights premium again. Just wondering if all data I had recorded during my free subscription is still there or was it removed already? Thanks
My Nanit doesn’t show any movement for the baby throughout the night but does pick up activity during naps throughout the day. In the evening, once he is put to bed there is no activity until he wakes up next morning even though I know there is motion or sound during the night.
we’ve only had our camera since December 2023 and are finally able to use it for our son and after one night in the crib it stops working, we’ve done everything in the app it suggested new blocked trying a different usbc cord still don’t work the blue light won’t even turn on. This isn’t right spending the money we did for…
I’m having the same issue as well, accidentally added another baby and would like to delete it!!
Can you listen to 3 cameras at the same time for overnight?
I've tried looking around the Nanit website, on the Nanit forums and on the Nanit Reddit but I have found nothing that shows what the camera updates actually fix, and in several cases I've seen posts from other users where the camera was worse after an update..... Is there somewhere I can go or search to see what is…
I have no audio in my Nanit.
my audio is not working on the app. I’ve deleted and updated app and logged in and out and still not working
I Purchased a Nanit pro camera and it won’t power on right out of the box. What are the options to fix this? Tried different plugs and power blocks, won’t turn on, has never powered on.
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New Nanit users, this one’s for you! Join our final App Talk of the year and meet your new Pro Parenting tool. Join our Product, Support + Community team and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for sleep success. RSVP to save your spot and receive the…