Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Where is the Sleep Plan?

in Camera + App 12 comments

I'm looking to purchase the Sleep Plan but I cant find the option to do that in the app or on the web through my account. In fact, I cant purchase anything through the Nanit online account. There are no account functions listed.

Does Nanit only offer the 199 and 299 plans now?

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