Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Is there any way for the camera to work as just a camera and not having to upload a bunch of video?
As the question asks: Is there any way to use this as just a live viewing camera without having to upload a bunch of video to Nanit servers? I understand a lot of cloud processing is done to identify highlights, memories, moments, but is there anything that can be done locally?
The reason I ask is because Nanit uses a lot of bandwidth and I’d like to understand how we can use it when we are in a low bandwidth location such as when traveling where ISP bandwidth limitations come into play. I understand there is a bandwidth toggle, but I’m looking for a more private way to use this camera