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Sleep Time
Can someone explain to me how to properly set up sleep times? I have my sons set for 6pm-8pm, then I put him down at 7:20 and it logs it as a nap?? ive adjusted the times so many times to try to figure this out but it doesn’t seem to record consistently at all.
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Inaccurate insights
Is anyone else having problems with Nanit insights? It’s telling me my baby was in bed for 7 hours last night and slept for 6, when he was, in fact, in bed for 12 hours exactly and slept for at least 11.5 hours.
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No sound notifications
No matter what setting I have sound notifications on (full sensitivity, moderate, and light) I still don’t receive any sound notifications on my phone. My baby doesn’t usually get to the point of screaming crying, and I don’t want it to get to that point. But if I’m not getting notified in the middle of the night of her…
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Data collection by default?
is the data still being collect from every camera by default? If the camera is not on the crib, is the data still collected? Is there a way to opt out? as per GDPR we should have an option to get my baby’s data removed. How to access that option?
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Can’t see Activity, Dashboard, Inbox, or Memories
I have an iPhone 11 Pro Max. My son was put to bed a little over an hour ago and the live view just says good night mom or whatever instead of showing me how long ago he was put to bed. And I can’t see any of the info under activity, dashboard, inbox, or memories. Anyone else? My husband has an iPhone 12 Pro Max and…
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Camera Not Working in dark
has anyone had their camera stop working with lights out? Meaning the Infared doesn’t kick in? If it’s day or the lights are on the picture js great
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Upgrade from Plus to Pro
Does anyone know if there is an upgrade programme to go from the Plus to Pro in the UK? I asked a few months ago and was told it would be launched soon and that I would get an email. I haven’t as yet. Many thanks
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COST FOR MEMORIEs
I paid a lot for this camera for my daughter. Now she is having to pay a amount to just look back to see what happened during the day when she is gone. now she is having to pay for the past memories. this was not the case when we started with the Nanit. what has happened and your customer satisfaction is going fast. VERY…
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How to view activities on iPad
How does someone view activities on the iPad? I can't find his to get to that tab or any of the aspects outside the camera. Thanks!
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Sleep Insight Metrics Struggles
Is anyone else struggling with realizing the benefits of the Insights sleep summaries? Our baby is 6 weeks old and we have yet to have anything but a “fine” night, even when I thought we had a pretty good one :(… We do well with sleep onset, but we’ve never hit the goal for time asleep/sleep efficiency, and I’m really not…
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It's just me or is this just a glorified nanny cam?
I've purchased the full system. The camera, the wall adapter, the tripod, the stand, swaddles, bands & the sheets. In total, up to USD$1,000 considering I shipped overseas. Initially very impressed with the system, our firstborn (preemie) needed constant care and this helped a lot. So much that I invested extra on the…
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Camera Angle
The camera angle leaves the crib skewed and doesn't give a straight down shot of where our daughter will be like it shows on all of the advertisements. Our camera is mounted to the wall and tilted as far down as it will allow with the crib pushed up against the wall. Suggestions would be greatly appreciated.
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📣 New Feature! Watch Them Grow With Smart Sheets
Did you hear about our new feature? Now, with the measurements you've taken using Nanit Smart Sheets you can watch your baby grow over time, right in the Nanit app. Watch Them Grow creates a montage of snapshots taken when measuring your baby's height with Smart Sheets so you can watch your little one grow before your…
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Disappointed by alerts
Given the price and capabilities of the Nanit I am pretty disappointed with how "dumb" the motion and sound alerts are. Motion alerts just seem to look at pixels changing so are triggered by shadows, blinds moving, someone walking into the room. Even if the baby is not in the cot! Same goes for sounds, goes off at any…
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Notifications
I am wondering how to set up notifications so that when baby’s face is covered or he moves in the crib it will notify me? anyone have a suggestion? thank you
