-
App sounds not working correctly
Hello, I put my son down for the night and turned on background noise. When I went to sleep I could the background was working fine. I woke up and it wasn't working. At some point it cut out and just stopped working altogether. I changed no settings on my phone. There was a notification that my son woke up at 2 am in the…
-
Suggestions: Zoom feature on video history, split screen features
1) Can we please have the ability to zoom on video history? 2) Also, can the pause/skip buttons not be smack in the middle of the video history screen? Can they be featured below the video? It’s annoying when I’m trying to see when my baby fell asleep and the buttons cover his face. 3) Can the split screen please show the…
-
App so slow and unreliable
I adore my Nanit and the technology behind it, but I’m so fed up with how slow and unreliable the app can be. Once again this morning I’ve woken up to the background sound from the app not working on my phone, meaning I wouldn’t have known if my baby needed me in the night. This is surely the most important function of a…
-
Nanit and Smart Devices
Does anyone have an Amazon Show or Google Nest Hub etc? I’m wondering if Nanit camera is able to be viewed through either of these devices?
-
App failure when using split screen?
Is anyone else having issues with the Nanit App glitching and kicking you out while using the split screen mode? My app and device is up to date. Any suggestions?
-
Wifi button stuck / won’t click
Any touble shooting tips? Is there an easy way to open up the camera to fix it? Have tried keyboard cleaner air spray but hasn’t worked yet!
-
Sound detection not working
Hi Everyone - has anyone else experienced the sound detection function on the Nanit not working at all? Especially when using a sound machine in the same room? My partner and I specifically chose the Nanit for its claimed ability to provide noise notifications. Please share any ways you’ve found to fix/address this deficit…
-
Bulk Video Export
Is there a way to export all videos at once? I know I can manually select one clip and download to my device or share to external apps, but I would like to do this at bulk, download All the clips I have saved in memories at the same time.
-
New camera/insights subscription
We replaced our camera with the new pro, our old camera account had been upgraded to insights premium, why does the new camera not have the same insights? It’s the same account. We are not using both cameras.
-
nanit pro + Flex Duo
im looking at the nanit pro + Flex Duo and I can’t find a list of what all comes in the box. Is there a list of what’s included somewhere or can someone let me know? I’m trying to decide which bundle is best for me.
-
Nanit won’t turn on
The Nanit pro is brand new. We unboxed it and set it up last week. It was working and connected to the app. I have just gone to use it and the camera won’t turn on at all. It’s as if there is no power! I have tried different plugs sockets and tried it on the travel stand as well as the wall mount. There is no power!!! It’s…
-
Sound suddenly stoped working
Hi! Did anyone else suddenly lose the sound on their Nanit today? I’ve gone through all the troubleshooting steps of unplugging and plugging the camera. Turning it on and off. Turning the sound on and off. But nothing seems to fix it. Anyone have any ideas?
-
My Nanit "Activity" tab is different then my wifes
Kind of confused by this. Despite being on the same plan and having the exact same phone (and probably the same app version), our "activity" tab in the Nanit app looks completely different. Any ideas? This is mine. This is my wife's. Any idea how to change this? My wife's used to look like mine and she would really like it…
-
Has anyone been able to install the Nanit iPhone/iPad app on a M1 Mac?
This should be relatively easy to support and could open up some solutions that are not possible through the current iOS apps. [1] https://www.macrumors.com/how-to/install-any-ios-app-m1-mac/ [2] https://support.apple.com/en-ca/guide/app-store/fird2c7092da/mac
-
Incorrect night summaries
My night summaries have been incorrect almost every night. Feeling a bit frustrated as this was not an inexpensive monitor. He sleeps well (usually 8 hours a night) but the summary is sometimes saying he only gets 2 or 3 hours. How can I fix this?
