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Clicking of Camera - On & Off Night Mode
Our camera clicks on and off all night when in auto mode. It wakes up our kids in the room and also us parents while we are monitoring during the night. I turned off the auto mode. Which seems to help, but given this is a camera feature for this very expensive camera I would like some help in fixing this issue.
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📱 Nanit Android App - Version 3.5.0.1 - Jun 7th 2022
📢 What's new in this version: We're constantly looking at ways to make your baby's sleeping experience better. You can now see your baby's growth measurements displayed on the growth chart! On the live screen, tap on the 'Growth' button to see your baby's measurements according to CDC percentiles. Note: Baby's age is…
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📱 Nanit iOS App - Version 3.7 - Jun 6th 2022
📢 What's new in this version: We're constantly looking at ways to make your baby's sleeping experience better. You can now see your baby's growth measurements displayed on the growth chart! On the live screen, tap on the 'Growth' button to see your baby's measurements according to CDC percentiles. Note: Baby's age is…
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📣 New Feature! Use Growth Charts to Track Baby's Development
Did you hear about our new feature? Growth Charts is a new app feature that allows you to catch every milestone by logging your baby's height, weight, and head circumference at regular intervals as they grow up! 👶 Check it out 👀 Scroll through past measurements and see your little one’s growth right before your eyes.…
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[App Feature Request]: Show cumulative sleep time on video stream.
Our 20-month-old usually sleeps through the night. For the times he may wake up for a bit of a cry during a nap or overnight the Nanit video feed's "I fell asleep HH:MM ago..." is reset if Nanit detects a wakeup event, then he fell back asleep. It would be welcomed if the video feed showed something like "I've slept 7H15M…
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Delayed Notifications
Is anyone else having an issue with really delayed notifications recently? For example, one of my daughters was just fussing and we had to help her back to sleep. After we’d gotten her settled, I got a notification on my phone saying there was movement in her crib. I clicked it thinking she was currently moving around…
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Night insights don’t work when baby sticks a hand through the crib
8 month old is a mover and a shaker at night. She likes to sleep right against the crib wall and occasionally a hand or foot sticks through the bars. Nanit seems to think she’s taken out of bed and stops recording sleep for the rest of the night. I’ve marked several events as wrong in app and sent a support ticket but…
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Feature request: Swipe to cycle through multiple Nanit cameras.
My wife and I have two children and we have a Nanit camera on each. It takes 3 clicks to go to the other camera and make it full screen. When, like with other apps, you can just literally swipe right/left to cycle through cameras, in full screen. Also this is more ergonomic than reaching with your finger to multiple…
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Nanit and Infrared Light
Hello, We use the Nanit Pro. It looks as though it uses infrared light for night mode. I’m reading how infrared light damages the lens and cornea and can lead to cataracts. I would not think a camera of such high quality and price would potentially create vision loss in its customers. Any insight you can give would be…
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Pulling a video for medical reasons from my daughters camera
Why is nanit denying me the ability to save a 5-8 minute video of my daughter having a medical event? It's on the video history, and I do not understand why you are denying me access to recieve this video? I've paid for two cameras and have two premium subscriptions, and to be denied this is just absolutely horrible. I…
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Horrible experience for months
I am not one for wasting my time and write reviews but I no longer no what to do. For almost seven months now I have probably over five tickets and no resolution. My second nanit since buying it in November 2021 has been having issues from the get go. No one will replace this and this is just not right. I have done every…
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Where is the new video history feature?
The app update in the iOS store and the app itself gave us a notification about it, but we cannot find how to access it. We have the "Insights Premium" subscription which from the description should have it. Thanks in advance.
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Loud notification from Nanit when phone is on silent? Why?
My phone just pinged to tell me that the breathing monitor wasn’t found like it normally does when I remove baby from crib, except this time it pinged despite my phone being on silent and woke my baby up? Why! I’m having never ending problems with the Nanit. The app is so slow, the nightlight just failed to work and I had…
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Nanit not supporting older IOS
Can I ask how people watch their baby while they’re asleep without a monitor? We have been using an iPad but it’s an older model and Nanit have just announced they will stop supporting that IOS. Meaning we will need to buy another iPad to be able to do the same (I swear Nanit has cost me so much money and yet the app…
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Nanit Red Lights
I used to turn off my camera at night, and the red lights on my Nanit would turn off. Now, I logged off all of my devices and even changed my password on my account to see that the red lights are still on. I’m afraid someone hacked my camera. Am I overthinking the situation? Does anyone know why the red lights are on…
